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“My experience working with Samuel Fata of Dart Bank was incredibly refreshing. From the moment I started the mortgage process through closing, I felt that I was working with an ally. Being able to trust a team of professionals is important, especially with such a large transaction and commitment, as a mortgage. I highly recommend Dart Bank, Samuel Fata, Aimee Campbell and the entire team.”
9AM - 5PM
2250 Lake Lansing Rd Suite A, Lansing
Banks
“Great team working at the Lake Lansing branch in Lansing!Always pleasant, courteous, and helpful, especially the branch manager and the young gentleman teller/ supervisor.”
“It is actually incredible how they helped us and advised us throughout the entire process, it was a calm purchase with a lot of support, I completely recommend them, Steven does an excellent job. Without a doubt it was an excellent unforgettable experience. We are happy in our new house.”
“It is really nice to use a bank where the staff knows the customers and is able to provide really personalized service. You can call them and a person you know answers the phone and helps you - just like the good old days of banking!”
“Isaac at Mercantile was one of the most efficient and professional loan officers I have ever worked with. In our most recent home purchase he helped ensure the process was smooth and painless.He took a very hands on approach to any issues we faced and res9lved them quickly. I cannot recommend Isaac enough as a Loan Officer”
9AM - 5:30PM
1701 Hamilton Rd, Okemos
Banks
“I live out of state and needed to set up my parents CASE account for online banking. Called customer service and was assisted by Becca. This was by far the most efficient and pleasant experience I have ever had with a financial institution. Becca was courteous, professional and made the process easy to follow. Thank you Becca.”
“Suki Tran was wonderful. He explained all our options and was positive, accommodating, and a joy through a tough process. I highly recommend him for all your banking needs. DFCU has the best interest rates. We shopped around after Suki told us our options to see what other local credit unions and banks had to offer. Then we returned to him and enjoyed working with him the whole time.”
“The manager I spoke to about local restaurants was absolutely phenomnal. He was very helpful and took care of my request. Unfortuntely I will not be staying with PNC due to the customer service on the phone and help trying to enroll in online banking.”
“Great local credit union! Centrally located in Lansing with a nice clean building. The staff are all friendly, knowledgeable, and the credit union offers great rates! Especially CD rates!”
“I love DFCU because I walk in, they know me, they're friendly, knowledgeable, professional and very attentive to and helpful to my needs. They're exactly what a credit union is supposed to be!”
9AM - 5:30PM
2400 West Rd, East Lansing
Banks
“Great service! Massive shout out to Bree (spelling? Sorry) and Hannah who helped me sort out important documents to verify some bank transactions. They remembered my specific issue and checked on it unprompted every time I came in for other things during the following months”
“Love this bank! Very helpful to small businesses! Nice to do business with a bank that really cares about not only clients and committed to helping you reach your goals but they do so much to support our community. Specifically would like to thank manager Brad Tkaczyk. Brad sits on two boards, ( that I know of), both focusing on children. He gives so much of his time and energy making a real impact! I'm always seeing Brad out in our community always asking what he can do to help. He is a true reflection of what FlagStar stands for. If you want to do business with a financial institution that is Michigan based AND truly cares, look no further, Flagstar is the bank for you!”
8AM - 4:30PM
3515 West Road, East Lansing
Banks
“Ian and Melissa are wonderful, I had a banking issue at another branch and they both went above and beyond to resolve it. If it wasn’t for them two this review would’ve been written differently. I appreciate you both and I hope the higher up sees this and gives you both a well deserved promotion. 5 stars.”
“Had a great experience here today! The bank tellers were super friendly! They made me feel at ease making a deposit. I do not like going inside a bank for some reason. Always use the ATM.”
“I recently had the pleasure of interacting with MSUFCU's customer service. The staff, particularly a standout member named Gayland, went above and beyond to assist me.Gayland's professionalism and dedication were evident throughout our interaction. He patiently addressed all my inquiries with a friendly demeanor and a wealth of knowledge. It's clear that Gayland is not only well-trained but genuinely cares about providing excellent service to customers.”
9AM - 5:30PM
2300 Jolly Rd, Okemos
Banks
“Visit here to talk with Financial Services (cuz I'm so filthy rich... Not!). First time in this branch. It's one of the new models of CU. No bank of tellers. No mysterious staff working out of side offices doing Lord knows what. Instead you walk in, register on a tabletn staying why you are there (walk-in, appt, etc) then someone pops out a glass enclosed cubicle and gently guides you to their desk where you do you business. I like both bank models (old fashioned and this space age model). Today's visit went well and swell until I got busted trying to take a picture of the interior. I guess that's what bank robbers do. It's deleted. Got some exterior shots though.”
9AM - 5PM
12990 Old U.S. 27, Dewitt
Banks
“Great customer service!! We stopped in on our way back from St Johns to withdraw some cash and the guy working was so helpful, engaging, and kind. I had a question about a credit card and he made sure he found the answer.”
9AM - 5:30PM
200 E Jolly Rd, Lansing
Banks
“I am eternally grateful and appreciative for everything the Branch Manager and Assistant Manager, at this specific location, did to help me resolve an issue concerning my mother's account, upon her passing. The Manager went as far as necessary above and beyond what I Know the majority of people most likely wouldn't have done, or even be necessarily required to do. Thank You both So Much for the Awesome exemplary job done!! Wonderful bank!”
8:30 AM - 5 PM
1111 East Michigan AveSuite 205, East Lansing
Banks
“Worked with Tiffany. Coming from an area where everyone is super nice to where mostly everyone is nasty and cold, she definitely gave me southern vibes. She is personable, friendly, educated, and just has great energy. Thank you!”
9AM - 5:30PM
4600 Collins Rd, Lansing
Banks
“Its a small office on Collins Road but everyone has a BIG HEART. The personalize customer service is great coming in and everyone knows your name. I love my Collins Road LAFCU. I trust them and my confidence in all my bank transactions has always been 100%.DENA”
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“Location: 16861 Marsh Rd, Haslett. Also known as Bath branch. Close to M78/ W Saginaw Rd near I69 on-ramp. This location is larger than nearby Okemos branch. More convenient prkng. It's usually less busy. Normally just use the drive thru. Recently renovations to ATM area. Hope they didn't do away with the inside teller stations. Will update next time I visit.”