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February 2023 by kailee Albus
Ben is such a great guy! Very helpful, willing to work with you, and honest. Does not pressure you, unlike many other dealerships we have worked with. Definitely recommend buying from his dealership.
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June 2021 by John Grossman
Ben is a fantastic person! Very honest and you don't meet many people like that, especially in his industry. I love supporting the small businesses locally. I am so grateful for meeting Ben and I appreciate how much he's helped me with a my new vehicle! I recommend him tremendously!
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December 2020 by Troy L
Thank you, We are loving our new vehicle!
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November 2020 by Gail Arkema
Very kind gentleman. Ben called the bank when things weren't happening and the manager got right on it. Ben also took the time to show me all the things about my van. Very pleased. Thank you Ben.
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October 2020 by Bob Beaver
I drive by there all the time and they always have really nice cars and the owner is extremely friendly small lot personal service Bob beaver
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September 2020 by Robert Brennan
I drive by there all the time and they always have really nice cars and the owner is extremely friendly small lot personal service Bob beaver
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July 2020 by Stanley W Chase II
Ben was awesome. Drove truck down to Kalamazoo for me to view and did all the paperwork to get me on the road with my new Tacoma. Bailey Auto is the Best!!!!
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June 2020 by Norbert Bennetts
Ben is a terric guy and very trustworthy. We broke down in front of his business. He helped us get our car to a mechanic to get inspected although we knew it was not good. It was a weekend and mechanic was closed. Ben insisted we drive his personal vehicle back to our hrhome n Midland. We took it back 2 days later. Mechanic had not looked at our car yet. We went home to Midland and next day found that repairs on our car would be more than the car was worth. We sold it to the mechanic and purchased a car from Ben that he had shown us. Its a great car, low mileage and a great price.
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March 2020 by Levi Houtman
Extremely great service! Owner knows his vehicles and allows you to get the best deal possible. I’d highly recommend them for anyone looking for a car
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February 2020 by Aaron Moore
Honest and fair prices. Timely replies. The owner is an average guy who doesn't want to get ripped off and certainly doesn't want to rip others off. He also knows quite a lot about each vehicle in his inventory. A great place/person to do business with, and I will go there soon for my next vehicle purchase.
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October 2019 by Melissa Boverhof
Bought my car from here over 3 years ago, still going strong with no major mechanical issues :)
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October 2019 by Mallory VanSingel
The owner, Ben, has to be the most sincere salesman I've worked with. He is very friendly and helpful. I love my new Explorer!
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July 2019 by Shandrika Faust
BUYER BEWARE: I was nine months pregnant when I went to Bailey auto looking for a reliable vehicle. I ended up paying over the recommended KBB price. The next day the check engine light comes on within a week it's shifting hard. The work I've had checked out will cost at least $1,200. Not to mention whatever the shifting issue is and the other warning light I haven't checked yet. I called the owner to see if there was anything we can do to work out some of the repairs or if he'd take a look at check engine light or flat out buy it back for a reasonable loss on my part. The owner refuses to do anything apologizing I'm having so many problems but just keeps stating it was bought as is and joking I should have let the next person take it. Even buying vehicles as is in the past I have not met a dealer that was more rude to their customers or wouldn't stand behind the vehicle within 500 miles of purchase. I spent roughly 6,000 for my vehicle to receive a lemon. Lastly, I had to drive it illegally or leave it parked for days because dealer could not generate correct license plate needed.
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June 2019 by Greg Vincent
I didnt buy a vehicle but... I broke down on the road and went to the door to borrow a lug wrench. They were so very nice to me even though they were busy. They made time for me and let me borrow the wrench. He even walked out to offer to help me. From my experience good character will follow into one's business which would make this a good place to go get a vehicle and trust the character of the business.
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May 2019 by Shannon Siefken
We bought a 2015 Chevy truck it had higher miles. And it had normal ware and tare. As expected for a higher miles veical . Ben was nice and did offer for us to get the truck checked out . We did not before the purchase, but did after, there was a minor but expensive thing to fix and Ben paid for it. He didn't have to do that but he did and we got it taken care of . We bought the truck as is and he still helped us out with that. However if he offers for you to get the vehicle checked do so it is normally free. We are happy with are purchase