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March 2024 by Cryonaut
The old lady is rude for no reason.
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March 2024 by Brittney Babiasz
If you’re going to close at 4:45 every day maybe update your hours? I work 8-5 every day and have been trying to get replacement keys for my mailbox since last week. I was called on Wednesday and told my keys were ready to be picked up. Went after work Wednesday just to find the office closed an hour and 15 minutes early because of “being short staffed” left work early on Thursday and got there around 4:55 just for them to be closed again. Apparently this isn’t a new thing based on previous reviews but now I have to make other plans to leave work on my lunch just so I can pick up my keys since working an extra hour to maintain office hours is just too hard.
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March 2024 by Grub Killer
Do you not have enough people to work for you? I went up today March 7th at 5:30pm and there was a sign said closed at 4:45pm. There was another person there trying to send stuff out but when you close over an hour early, you're pathetic for that. At least a manager or someone with a higher authority should always be on site
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December 2023 by La Cav
Online collection hours are WRONG. Made a special trip out there for nothing because of this. Saturday collection is at 3pm per the drop box information, not 5.
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December 2023 by Mongo Harris
Delivered tracked packages to a PO box at the same building and mark it delivered. Then when they actually send it out, its without tracking. Great job guys. I can see why others go to rochester instead. Those who work here need some sleep or training or rehab I guess.
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December 2023 by Crystal Johnson
Never enough staff. Went on Tuesday and it wasn’t open because both workers called in. I went on Saturday at 2:01p and the inside is closed although Google says 3. Frustrating.
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November 2023 by Kyle Vang
Waited 10 mins for them to ship out my package, lady said I had to wait for another guy while she was on her phone. The other worker continued to load packages and did not serve me. Ended up leaving, don’t come here.
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October 2023 by Niels Hansen
Posted hours said open at 9:00am. I arrived at 9:30am and the doors were locked.
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July 2023 by Stephanie Fink
Garbage place. Not open and consistently post signs that they have closed early. Someone needs to be fired and that starts with GM.
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June 2023 by Dominic Piazza
Whoever "manages" this location does an awful job of finding enough staff as this is the 3rd time over the past year that I've arrived only to find out its closed, without warning, due to "staffing issues." Two stars because when the location is actually staffed, the one guy I've ever seen work there does a great job.
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May 2023 by Luke Hardy
This cute little post office respectfully answered all the questions of the customer in front of me & I had very fast service myself. I had no issue being seen or with the business hours (I showed up at my lunch break at 11:50). I was in & out in 10 minutes.
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May 2023 by R. B
I live approximately 5 minutes away from this post office, but I drive all the way to Rochester for my postal business. One employee (Jill) is the reason for this. Every time that I have gone in there and had to deal with her, it has been unpleasant. The last time I stepped foot in there was over a year ago, so today I decided to go there because it was close to home and expecting maybe things had changed and as again same nasty attitude and service. I picked up my items and left, drove to Rochester and was treated with kindness and respect. I don’t know that anything will ever be done about this, but I absolutely felt that it needed to be documented.
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May 2023 by Cryptonic _Adam
never deliver my package its always held and I have to drive to usps office to get my packages. Completly unable to deliver my mail... why? You go to the with my address next to it.
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April 2023 by Joshua Goldberg (WafflesMcDuff)
This office is scheduled to be open until 6pm. I turned up at 4:54pm, only to find the doors locked and this sign on the door. I assumed “temporary closed” meant that they were closed for a little while in order to do stuff in back since I could clearly see employees working in the back and that they would reopen and finish the day. After waiting patiently for 30 minutes (the sign says “please be patient” not “please come back tomorrow”) I knocked on the door and asked what time they’re resuming. The employee told me they were closed for the rest of the day. The sign is clearly pre-printed and so I can only assume this is a daily occurrence. Either staff this location properly or adjust the hours accordingly.
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March 2023 by Sarah Donegan
The gentleman behind the counter was very friendly, nice, and helpful to everyone in line and took his time to help each person and gave them his total attention.