US Appliance is an online store that offers nationally low prices on major appliances from leading brands like GE, Frigidaire, KitchenAid, Whirlpool, LG, and Samsung, as well as luxury brands such as Monogram, Viking, Fisher & Paykel, and Miele. The business is known for its nationwide delivery service and exceptional customer support. Many customers have praised the service they received, particularly highlighting the outstanding assistance from staff members like Tonya, who provides prompt responses, personalized attention, and thorough follow-ups. Clients appreciate her caring nature and willingness to help with inquiries, from purchasing appliances to warranty information. US Appliance is recognized for its clear pricing and professional approach, making it a preferred choice for those investing in high-end appliances. Overall, customers express excitement and satisfaction with their experiences, emphasizing the quality of service and the great deals available.
I would like to thank Martha in customer service for assisting me with a manufacturer warranty claim related to a Bosch dishwasher that I purchased during the pandemic. As a repeat customer of US Appliance, I also want to thank the management team for creating a very responsive customer service department.
December 2025
Everyone was great there! Special props to Franco and Wendy who helped me resolve an item that was damaged in shipping. I highly recommend them and US Appliance!
October 2025
Excellent customer service. Handled a discrepancy in listed price vs. website price immediately.
