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March 2024 by Taiya Stutz
I live here - this place is literally falling apart & management never answers. The apartments & parking lot are absolutely disgusting & the people who run this place (if they even work here) are idiots. Since I’ve been here, my unit has flooded, the fridge broke & so has the dishwasher. I would never recommend anyone move here unless you’re looking to live in literal Hell.
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March 2024 by A Google User
(Disclaimer: Haven't moved in yet) but I can't commend Karen and Darian enough. Moving to the area from Grand Rapids it didn't align for us to have a formal tour and they were super accommodating and helpful. Quick to answer any questions and both are incredibly knowledgable. Can't wait to join the community and see how it lives up to the hype!
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January 2024 by Joseph Goffar
I was robbed of hundreds of dollars in electronics by the roommate they paired me with
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January 2024 by Giselle Sosa Jones
I’m changing my review to 1 star. Since winter weather started, the management has not done any snow removal or put any salt on the (already dangerous) stairs or sidewalks. I called them last week and said they were responsible and would do it, but nothing. The stairs to my apartment were completely icy and slippery yesterday and today, and a family member fell this morning, and I just fell now. It is all their responsibility and they are liable for it. In addition they rarely clean the grass and sidewalks. Do not rent here unless you want to have an expensive rent for minimal care and maintenance. Highly disappointed. Hoping this review will make them address these issues as I feel not safe living here.
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November 2023 by Sarah Pillivant
Sarah in the leasing office is awesome, so nice and helpful! She answered all of my questions and made me feel completely comfortable moving into my first apartment.
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October 2023 by Carlous Zora
I been living here for the past year. I think the apartments are great but the office staff is very unprofessional. They drag their feet with everything. Jake who works at the office is very rude wouldn’t provide me a number to their higher office. I would stay away from here. Not worth the 1500 a month. And not worth the rudeness you get from the staff.
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September 2023 by Justin Mekled
Honestly, your best bet is to look elsewhere UNLESS you ENJOY consistent issues with the complex, old appliances that break down consistently, and management that switches more than my laundry.I’ve lived here for 3 years and have FINALLY moved out after having problem after problem.within this 3 year time frame l've been here, l've had to fight to keep my rent from being raised, when they wanted to raise my 1 bedroom apartment more than it cost for a 2 bedroom apartment they had listed on their website, I've had my air conditioner replaced 2 times now (during that time, management was swapping out, which nobody knew about SO that prior management told me many times someone was coming to fix my air WHICH NEVER HAPPENED UNTIL new management took over that following Monday and we had to start all over again with another full week of NO AIR), had my water tank replaced 3 TIMES, had my dryer replaced, all within less than two years. When I moved in, the lawn in front of my apartment building was nice UNTIL they did pipe work and completely killed all the grass and turned it into a mud hill which they never fixed. The leasing agents change more than I probably change my underwear, office never answers their phone, they never call you back to confirm that they've received your call, and they never follow up with you when you're trying to follow up with them. Good luck, enjoying the pool, I’m literally telling you right now that within the three years that I’ve been here, there was always an issue with the pool, and I’ve never been in it. I’ve had renters insurance my entire three years here, and due to management completely changing, and my renters insurance apparently being on file, I keep getting a bill for renters insurance lapse-fee even though I’ve continued to have renters insurance and have provided proof many times. I can’t imagine how much money they actually owe me that I’ve just chosen to look the other way on. I submitted my 60 day notice before the 60 days, they lost it, which was a huge stress on my end due to their mismanagement. From reading everybody else’s reviews, I doubt I’m going to get my security deposit back because nobody seems to know we’re anybody else’s security deposit even is. So I really hope this helps you in your decision making.
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August 2023 by Sheridah Cottingham
I co-signed for the roommate program at The Edge in the summer of 2021 to the summer of 2022 as apart of the roommate program. She did not receive anything stating that they would dismantle the roommate program. They did send out a letter that Beztak would be the new management company. That's fine, however, can we get some type of real communication in terms of tremendous change that would affect college students. The new leasing manager Breanna failed at communicating and sending me my deposit. There is no plausible reason, unless they choose to lie, for it to be going into a year and I have yet to receive my deposit. The apartment was left in good condition. I have pictures. My room was left in good condition. Once again, I have pictures. She has emailed, called, and even went up to the Edge in person. All I get is the run around. Lies and promises that they will send my deposit. It is now under new management. In which I was transferred to speak to the current property manager. Who is a liar and NO HELP whatsoever.
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July 2023 by Mauricemaria Umejiego
Not worth it
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June 2023 by yeldah man13
Briana and Kiana were super nice and helpful!
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June 2023 by Patricia Settle
Mrs Keona my Husband and I want to thank you & your staff for being professional and knowledgeable & your management makes it works at the EDGE apartments we now call our Home; great job!
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June 2023 by Pàuline Scott
Although the complex has gone through many leasing managers over the past several years I feel confident that they have found the perfect fit. The new manager displays a very caring and friendly demeanor. I have live here for almost 20 years and I have seen and dealt with a lot of personalities but I definitely feel that things will change for the better.
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June 2023 by Robby Davis
Seamless and hassle-free process. Briana gave me a great tour of the unit and complex . After the tour I applied the same day.Special Special thanks to Keona for getting me approved the same day!!!! I highly recommend to anyone looking into moving here
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June 2023 by Wardah Choudhry
Today, I had the best experience. I met Keona, as it was her first day, she did an Aamazing job!!! She was really welcoming, honest, transparent, cheerful and committed to help. I was so happy that I signed up for the apartment right away! She is AMAZING, and the apartments are wonderful. She is the property manager and she will do you good.Also, Kenita helped us a lot with the apartment and was very friendly. She was very informative and gave us the apartment tour.The whole team is amazing and would definitely recommend these apartments. It was a blessed day.
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May 2023 by Channelle Hunter
I stay her NOW and if I could move TODAY I would I moved in March 31st and have been having nonstop problems every since they fired their maintenance guy a few days before I moved in which I didn't know til Afterwards! When I got my keys to move in only 1 key worked out of the 2! That was day 2 than my battery on my furnace was low and it went from that to me needing a WHOLE new furnace mind u i wasn't even moved in for a week yet before the furnace had to be replace which as of right not it's still NOT fully working!!? ??♀️??Than my door looks as if its been kicked in or broken into numerous times. My dryer didn't work made loud noises and didn't dry. The lady that moved me in put her 2 weeks notice in and her manager did as well and as of now the office is half open they never answer phones and they just have any and everybody filling in. OVERALL ITS THE WORSE EXPERIENCE EVERRRR!!!! I DO NOT recommend at all!!! ??♀️??