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March 2024 by Jacquie Munson-Gaines
WARNING - TERRIBLE EXPERIENCEI worked with Randy to print obituaries for my brother's memorial service. I was communicating via email initially. However, I wanted to ensure that the card stock they were going to use was to my liking, so I went to the shop. Randy assured me that my order would be completed on time and to my specifications.When I arrived to pick up the programs, Randy said their printer broke down and that they were unable to add the glossy finish to the front and back pages of the program. My pickup was scheduled for 9:00 am and the service was at 10:30 am. I took the programs as is. I followed up a few days later to ask if he would print the thank you notes, pro bono, since they had not completed my previous order to my satisfaction. He said they would give me a 25% discount. I asked for a 25% refund on my previous order. He told me he could not offer a refund, because I had "used the programs." I told him I had no other choice but to use those programs. I asked him if I could talk to the owner. He told me he was not at liberty to tell me the name of the owner.How could someone take advantage of someone in such a vulnerable state and not try to figure out a way to remedy the situation to the customer's satisfaction? Did the machine really break down or did Randy lie?WARNING - STAY AWAY FROM PRINTBOYS in Auburn Hills, MI. THE WILL TAKE ADVANTAGE OF YOU!They will take advantage of you and then blame you for their poor workmanship.I will NEVER use Printboys again.THE RESPONSE from the owner......WHAT A JOKE. NO ACCOUNTABILITY. The focus is on attempting to be "right" instead of "making it right." If you could not complete the "rush" job, then don't take on the job.
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September 2023 by Connie Rooney
Printboys digital printing did a amazing job on my son’s business cards on such a short notice. They went above and beyond to get them to him on time for the convention he was attending. They shipped them to our hotel and the cards actually arrived before we did. Friendly Staff and will definitely use there services again. A+
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February 2023 by Jesse Thompson
DO NOT RECOMMEND!! Cards are blurry and hard to read.
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October 2022 by Michae Borg
I am not one to write a negative review but just so disappointed.
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September 2022 by Alicia Smith
Highly recommend this company! They made our save the dates for our wedding and they were easy to communicate with, affordable, and quick. So glad we went with them.
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September 2022 by Alicia Bowler
Highly recommend this company! They made our save the dates for our wedding and they were easy to communicate with, affordable, and quick. So glad we went with them.
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May 2022 by Gina Barnowsky
They printed a stand up retractable banner for a job fair in 1 day! Fantastic quality. This will be my go-to place for our business needs.
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January 2022 by Susan M.
Print Boys in Auburn Hills, Michigan, was recommended by a friend. I am extremely satisfied with the products and professionalism with this particular store. Randy, the manager, was very helpful in producing high quality posters and prints for our sports program. Even though I live 180 miles away I will continue to order from Prints Boys. Our products were mailed within a day of my order. Great service! Thank you.
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November 2021 by Betty Scanlon Zych
Great job! Would recommend for all your printing needs.
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September 2021 by Maria Fabiana Valy Gialdi
I have the best costumer service experience of my life on top of great quality and excellent price.
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April 2021 by Karen Malsbury
Print boys is the real deal! Not only do they provide amazing, timely, accurate Print media but they also are incredible community team players. Over the years they have provided my students with job opportunities, team taught marketing in the classroom and participated in several advisory meetings in the business category in an effort to help students be more career ready. The Palmers are such lovely people to work with and I recommend their company for all your marketing needs.
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January 2021 by Emma Gougeon
The customer service is extraordinary. Pamela is so passionate and pleasant to work with.
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January 2021 by Terri Partyka
Printboys always does an incredible job. The colors look amazing. I highly recommend them.
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January 2021 by Pam Haag
Printboys did an amazing job on a full body fat headFor a party. Printing quality is excellent. Fast and courteous service. Highly recommend.
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January 2021 by Adam Tomasell
Very good quality. Randy is an amazing friendly man. Have had 2 different brochures printed & folded.