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“Hermine Ghalloosian was an absolute pleasure to deal with. She’ knowledgeable about Tempurpedic products, personable and professional. If you go to the Somerset Collection Tempurpedic store to purchase a Tempurpedic product seek her out. She’s Good!!!!”
“The overall experience was great. My wife and I came in to just experience the purple mattress brand. We first met Ken at the troy mi location and he was very knowledgeable and non pushy. We then came back and met Elton at the same location and he was also very knowledgeable and helpful. He helped us find the right mattress for us given our unique issues and even helped us get a great deal. I strongly recommend the Troy MI location!!”
“Bill and Matt were fantastic both willing to work with you. Told Bill what I needed and he was right on top of the bed I needed andThe extras that I wanted. So glad we stopped there first we didn’t waste time with any other salesman. Totally worth stopping first. And talking about foot doctors I go to Dr Elhaouli, they are both great doctors. Love the staff there too.”
“The buying experience was fine enough. The sterile look of the store didn't dissuade me from making the purchase, but might others. Andre was professional even though a little over sell I thought. I'd certainly buy from them again and that's the main thing.”
“Neal was very knowledgeable and helpful in explaining the difference between all the mattresses. The best thing is that you can return/exchange within 120 days if somehow the mattress was not as you expected.”
“Highly recommend! The manager was very helpful and got me exactly what I needed. Not to mention they made it a priority to get it to us before the snow storm hit. Great place to buy a wholesale mattress at an affordable rate!”
“Back during the pandemic, we discovered Harbor Springs Mattress Company. My husband and I almost didn’t go into the Traverse City location because it was cold, windy & raining. We were so glad we did though! We were greeted by Rory, the owner. The passion and knowledge for what his company does: Hand-crafted mattresses with local Michigan materials, we knew we had found where we would buy our next mattress without a doubt.
First thing I did was recommend Rory & his team to my parents: they bought their Bed of Roses and absolutely loved it.
Then, I discovered that a co- worker was looking for a new mattress and immediately, I recommended Harbor Springs Mattress Company to them as well; they ended up so happy with their show-room visit and customer service, they too purchased a mattress and have repeatedly thanked me for the recommendation.
Finally, in November 2023, it was our turn to own our own Harbor Springs Mattress, so my husband and I visited the Rochester showroom where Jenn was incredibly helpful, she answered all our questions & we ordered the Harbor Light mattress and couldn’t be happier. There is a reason why I recommend to everyone not to look anywhere but Harbor Springs Mattress company, because good sleep is priceless.
Shannon A & Bruce Potter”
“Nancy Pacella was awesome! She provided excellent customer service and was very helpful in selecting our couch. My wife and I would definitely purchase more furniture at this Gorman's and will definitely ask for Nancy.”
“John is amazing!! I love that when I have questions I can come into the store and work with a friendly staff member. John is not only knowledgeable about mattresses, but I dare to say an expert in all things sleep related. Thank you John for all of your help and expertise.”
“I needed wood seat bases and foam for an outdoor chair project. The product is excellent product and the service was timely. It was seamless and quick to send in the template and receive the product - less than an 10 day turnaround. The customer service team also reached out proactively to confirm I wanted the amount of foam I had ordered and offered to send me the extra. This is a great service and great product for people who can't DIY plywood for projects. I will definitely order from them again when needed!”
“Rachel demonstrated exceptional customer service in assisting us with selecting the ideal mattress, exhibiting an exemplary level of professionalism and friendliness in her business conduct.”
“I went to ABC warehouses to get a bed and let me say you have to ask for Otto. He is super nice a d will help you find exactly what your looking g for. This was my 2nd encounter with him and I just love him. I love both of my purchases from there. Yes I would definitely refer my family and friends to ABC.”
“I loved this store today I bought a TV the guy was so kind he showed me the best deals and he was very understanding he was very helpful and walked me over to the wall brackets and he was so kind they have great deals and 5 stars”
“We enjoyed our shopping experience today at Gardner White in Rochester, Michigan. The sales people John and Sue were both a big help and very professional. The Labor Day prices are 30% off so we got some good deals! ?”
“On the way out the door of Ashley Furniture we were approached by a very astute salesperson. We didn't think they had anything we wanted but we were wrong. With a little maneuvering and changing chairs we were sold. If you are looking for furniture ask for “Spiderman!” He's the best!”
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“We decided to visit Bob's furniture yesterday and were greeted by a very nice young man who was very helpful. The selections were very nice and affordable. We ended up buying two pieces and the whole process was the easiest I have ever experienced. This was one of the best shopping experiences we have had at a store...very simple and easy.”