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February 2024 by Michael
My wife and I experienced horrible customer service and a slew of rudeness when we came in to do a return yesterday. I would have loved to exchange it for the correct size but they didn’t have any in stock. They made a big deal about how they only have limited cash left. Well, that’s not our fault they should have more cash on hand. They had the nerve to ask us if we could look and buy something so the amount would be less for the return. That’s the rudest and most unprofessional thing to say to a customer. Eventually we finally got the full refund after many rude looks and unprofessional practices and mannerisms. We will never step foot in this J Crew location again.
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January 2024 by Bardha G.
Love this location. Very organized and staff is very friendly.
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June 2023 by A. S.
Horrible experience. The sales associate who helped me was an a$$hole from the moment I walked up. She knows who she is. The short and stout tatted c u next Tuesday with the butch brunette “edgy” bob haircut. Never stepping foot in that h3ll hole again because of her stank personality. She works in retail for a reason.
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November 2022 by Timothy Khoo
Incredibly friendly staff! So many great bits!
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June 2022 by Nurse Shaye
Well stocked, staff extremely helpful. Something for the entire family. Ample parking
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January 2022 by Janette Jones
Employees were friendly and helpful. Store clean and well managed. Had an online return and it was done quickly.
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May 2021 by James Moore
Great colors
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May 2021 by Diana Fuchs
Great sales but couldn't find staff to help.
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February 2021 by Kathleen Rusinosk
no greeting, when walking in. some good clearance deals tho.
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August 2020 by Angela Curry
Clean store
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January 2020 by Zee D
Decent sized space
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December 2019 by pruthvi peddi
I passed by the store several times in last fee years but never been inside for shopping, once I went with my friend for his shopping, from than am very regular to J.Crew. The quality is very good compared to CK Tommy this is the best, even the collection is extremely good.
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September 2019 by Tony Pi
Clean store.
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June 2019 by Kishore
Quality of cloth is great and store have good collections all the time
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June 2019 by relatively peaceful turkey
One of the best organized outlet stores in all of great lakes. It's always kept clean and has kind staffing.
