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March 2024 by Shawn Tomcsik
I blew a tire on the freeway, they were out within the specified time and Jacob was amazing. It ended up much more complicated than a blown tire, and he made a stressful situation very bearable. Thank you!
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February 2024 by Alexxas Round
The service guy was Bruce 10/10 experience, very nice & informative. I will definitely recommend!
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February 2024 by Phoenix Down
Spectacular experience. Dispatch was prompt and friendly. The driver, I believe it was Don, got there significantly earlier than they estimated and was just a rad person. Fast and efficient loading, came off very well versed in his trade, extremely friendly demeanor, held a good conversation on the way to the shop. Honestly, I couldn't recommend them more.
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February 2024 by bruce gaizi
Great service and Brand new equipment. I was very satisfied with the all around experience!??Thanks to the driver/ operator who towed my car.
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February 2024 by Joel Pearson
Took forever, the two guys seemed very inexperienced. They almost doubled the price they said it would be.
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November 2023 by Micah Montgomery
This was my first call with General Towing and I couldn't recommend it more! They arrived exactly when they said they would, no hassle and an extremely fair price. Truly don't know what we would have done without Collin and am very appreciative of him helping us get our u-hual out of the mud at my grandmothers place.Service: Special vehicle towing
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November 2023 by CThai Yang
Called them and was put on hold 3x. They are not helpful at all. I would not recommend and whoever I spoke to was not friendly. Rude customer service!Replying to the comment that was left by the owner:I did not hang up. Every time I try to explain my situation, I was interrupted and was told to "hold on a minute" and that happened 3x! The man I spoke to then got ruder and ruder each time as if I was an inconvenience to him so no, I am not removing my review.Service: Car towing
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October 2023 by Mike Koehler
Billy and William were 5 stars tonight. Did their jobs like true professionals with fast and quality service. Billy went above and beyond to make sure my truck got where it had to go. I highly recommend top notch service!Service: Special vehicle towing
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October 2023 by Etc.
They said Lake Orion was out of their vicinity and too far, yet on Google it says “serves Lake Orion and near areas” and it’s only a 15 min drive — then abruptly hanged up on me.. extremely unprofessional and misleading information.
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October 2023 by Carolyn Shaw
Nice clean place, very friendly, helpful staff. The sign could be a bit larger, it was difficult to find, and in the bathroom, could you put paper towels, soap dispenser and a fake ficus wouldn't hurt, but all-in-all the visit was great.
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October 2023 by Lydia R-lady
Very happy with my service. Needed my car towed. They were very friendly and fast. The man on the phone was very kind. The man driving the truck was also very kind. Very happy to use their service.
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September 2023 by Josephine Vulaj
Today I called General Towing in the aftermath of the big storm last night. Johnny is the name of the guy that arrived and he was very polite! He arrived within the hour, did the job fast and made it a very easy process in a stressful situation. I would recommend to anyone in need of a tow!Service: Car towing
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August 2023 by Jojo Marie
Will came out at 3:30 am to help me with a lockout. Prompt and called me for more info. Really nice and got my keys out quickly. Definitely contacting them next time I tiredly leave my keys in the car!
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July 2023 by Nichole Ferguson
Called because we needed our vehicle towed said we couldn’t be there for at least 45 min to an hour because we were not at the vehicle. Called us 15 min after we got off the phone with our insurance (2 times and we missed them cause we were trying to drive to the vehicle) for them to then blame us for not being there, then left. Go through the whole process again with our insurance for this company to then deny coming back to help us with our vehicle!!! This place is trash!Service: Car towing
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June 2023 by Amy DeLeon
I had a flat tire when i went to go grab lunch, General Towing was called from my car insurance. The tech Billy arrived within 30 minutes and was already working on the tire before I got outside. He was very friendly and nice to talk to. I would definitely recommend them to anyone in the Auburn Hills area. Thank you Billy!!Service: Tire change