JD Sports at Great Lakes Crossing is a store with a very wide selection of shoes and athletic gear. It carries various brands, including Nike, Jordan, adidas, Under Armour, Puma, and Champion. The store offers the latest running shoes, basketball sneakers, and casual shoes for men, women, and kids. It is generally seen as a great store with a good and diverse selection. Customer service experiences vary. Some staff provide top-notch service, offering helpful assistance like bringing out sizes and helping customers find the right fit. However, other reviews note that the staff could do more customer service training. Some employees were described as not fully attentive, distracted, or occasionally having a snippy attitude. There is also a belief that there are not enough employees to cover the large amount of space and merchandise. The store itself appears to be maintained and organized. It is positioned as one of the best shoe stores in the area for finding fresh kicks and new gear.
Yaan Great manager took great care of me at the great lakes location.
January 2024
Just left JD sports at Great Lakes crossing and want to give a special shout out to Gavin! He went above and beyond for me! From the initial phone call to the pick up of my purchase. Definitely go shop…they got a lot of options i haven’t seen in other stores.
December 2023
I love yall but did you go out of business?? Went to Great Lakes Crossing today and it wasn’t in the food court anymore…
