FedEx Ship Center in Auburn Hills, MI offers a range of services including shipping, packing supplies, and boxes. Customers appreciate the friendly and helpful staff, with one employee going above and beyond by reaching out about a personal item left behind and waiting until it was picked up. The team is patient and courteous, even when dealing with frustrating situations like road blockages. The center provides convenient options such as holding shipments for pickup and scheduling residential deliveries through FedEx Delivery Manager. Shipping options include expedited, standard, and economy services, with FedEx Ground often faster to more locations than UPS Ground. Customers also commend the delivery drivers, especially noting a young driver named Sebastian, who was kind, patient, and courteous, making a positive impression after 13 years of service. Overall, the center offers quick, transparent service in a welcoming environment, with staff dedicated to solving problems and ensuring customer satisfaction.
Awesome guys that work here, very helpful!! Thank you
February 2025
Every time I drop off a package, they are so nice and efficient. The longer hours are appreciated. Thank you for doing a great job!
January 2025
Thank you to the 2 guys and 1 woman in the booth who redirected me to the other location for my letter... and to Rollen (spelling?), who was so patient!
