Ethan Allen in Auburn Hills offers high-quality furniture and personalized interior design services. Customers appreciate the wide selection of furniture, which includes sofas, lighting, office pieces, and outdoor furniture. The store’s staff and designers are praised for their professionalism, understanding, and dedication to creating spaces that meet individual needs. Many reviews highlight the excellent customer service and the ability of designers to deliver beyond expectations, making the entire experience smooth and enjoyable. Customers have worked with designers via phone, email, and samples, often expressing satisfaction with the choices and quality of the products. The company’s commitment to quality craftsmanship is evident, with some customers mentioning their furniture is top-notch and built in North American workshops. The store also stands behind its products, with managers working diligently to resolve issues and honor warranties. However, some concerns were raised about the TD financing process, which was described as difficult and sometimes resulting in late fees and delays. Overall, Ethan Allen is recognized as a trusted provider of stylish, durable furniture, with a focus on customer satisfaction and personalized service. It is a place where style and quality come together to create beautiful, functional living spaces.
Ethan Allen is an Excellent Furniture Store and offers Beautiful Furniture. Donna Haworth is very professional and knowledgeable. I enjoyed working with Donna and will seek Donna's assistance for future needs.
February 2025
Love the style, the aspect of working with a designer, and most of all, how I am treated as a customer. I have been and I will continue to be a lifelong customer because of the customer service.
December 2023
Ethan Allen stands behind their products. I had an issue and the manager worked with the warranty company until it was resolved. Very happy with the customer service and quality of furniture!
