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March 2024 by Olivia Alvarez Perez
The people to atteded us was so kind person.
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March 2024 by tamia
so unprofessional absolute amateurs working
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March 2024 by Ethan Lopez
I keep ordering a SAUSAGE egg and cheese croissant and they keep giving me their nasty BACON instead of sausage.No comments on if it's unavailable or what's going on. Just, here's food you don't like and didn't order. Coffees great but why charge me for the wrong food?Then your bacon isn't even good it's covered in sugar and pepper. Then the store doesn't answer their phone after the fact. Terrible service past couple times I've been here.
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February 2024 by Mikey Adz
Dear management… You need to review your staff.I ordered a coffee with a cream and a Splenda.I got given something with 3x cream and 3x Splenda.When I told the staff that, that isn’t what I ordered, I was told that, that was the way they made the coffee and that I was to take it how it is!When I asked to switch it to what I asked, being a coffee with a cream and a Splenda, the staff then told me that if they switched the coffee, it’d be a coffee with spit.Very disappointing, considering I am a tourist/visiting and wanted to try Dunkin.
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February 2024 by Melanie Vanderbilt
Omg. I usually go to another Dunkin but this one was closer. I ordered a cold brew with cold foam and I watched the guy put coffee in and then put whipped cream. THAT IS DUNKIN’S COLD FOAM??? I’ve sent an email to corporate and waiting to hear back if this is a Dunkin thing or if this is an “owner of this location thing” because this isn’t right. Stay tuned because imma make this go viral.
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January 2024 by Elizabeth HARGRAVE
I always love the Chocolate Eclairs here. Usually, get them to go, but this day I ate in. Atmosphere leaves a lot to be desired though. Reasonably clean, but noisy with wait staff yelling back and forth, and a noisy door chime every time anyone entered or left the premises. Not a relaxing place.Dietary restrictions: Wish there were better choices of non-caffinated drinks. Maybe a strawberry smoothie.
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January 2024 by Cate O'Boyle
Ordered DoorDash and both my coffees were barely half filled. And the “latte” was definitely just coffee, it tasted nothing like espresso even with the extra shot I paid to have added. Just go to Starbucks or a different Dunkin, all the other reviews for this place are spot on unfortunately!
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January 2024 by Tee
extremely slow service and employees refused to take a food order because there were “too many.” the icing on the cake, an employee walked over to us and told us to go to Subway. unbelievable.
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November 2023 by Hey Hey
Every time I go here, the food and service are both equally 10+ stars. Thank
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November 2023 by Emma
I’m so confused as to how this location is still up and running. I stopped going here 3 years ago because every single time I went my order was either incorrect, they were out of something that a coffee shop should not run out of as frequently as they did (like milk, donuts or espresso), or there was only one employee working so it was drive-thru only and the drive thru took approximately 25-40 minutes to get through.This location is conveniently located close to my home but I have since been driving out of my way to get coffee from a different Dunkin location. The other day I decided to return to the university location in hopes that after 3 years they’ve gotten it together a little. I was wrong! I placed a mobile order and arrived 15 minutes later and it had not been made yet. They were out of oatmilk, vanilla syrup, and hot drink lids. I saw multiple customers leave without getting what they paid for (because Dunkin won’t refund you in store, they’ll tell you to contact corporate, which basically doesn’t exist. I’ve lost at least $20-$30 at this location alone with no refund.) At this point just give up, shut this location down and move the existing employees 10 mins down the road to the other locations.
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November 2023 by Simer Kaur
Order taker has an attitude, sandwich was cold and the cheese wasn’t even melted.
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November 2023 by Kirby
Was my go to spot for coffee everyday. I order a couple lattes with light ice because I don’t want a $6 cup of ice I want the coffee the girl at the window is completely cool with it while the guy starts acting like a clown and I tell him I don’t want a bunch of ice the guy gets irritated and dumps out all of the ice then proceeds to fill the cup with a more milk for the latte so he doesn’t have to give me the correct amount of coffee and was just completely rude and cheap. You would think paying $6 for a cup of coffee that you could get your moneys worth. I think they’re under new ownership since now they only hire Indian folks and my orders gets screwed up a lot more. Done doing business here it’s a joke now since this owner took over. The way the guy acted for no reason he should be fired
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November 2023 by Ashley Ziemba
Always this location is running out of menu items. It's obvious they have inventory issues. I really wish they could get it together. This last visit and they ran out of large cups. How is that possible?
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November 2023 by Brock Lewis
Don't even try to get a bagel toastedBecause you will not get it .they say but you will just get bread.
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October 2023 by Lin K.
I should have looked at the reviews before I came. Worse place ever. Stale donuts, disgusting drinks, DO NOT get the hot cocoa, and absolutely the worst hospitality in the history of hospitality.
