Car Rental near Auburn Hills, MI
17 locations found near Auburn Hills
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Car Rental
Car Rental
“I came to this Enterprise because I was getting my car fixed nearby at Serra Collision, and it was provided to me by my insurance. I came on the 9th of February. Peter helped me. He went over everything and explained all the additional protection plans. We went over two cars. I ended up choosing the 2021 Toyota C-HR. Mary contacted me by text (to check up on me and provide assistance if I needed some).Today is the 16th of February (only been a week). Serra Collision called me and told me that my car was ready to be picked up. I'm saddened that I had to return my awesome rental (my sister loves the heated seats and steering wheel combo). I didn't get to ask the gentleman who helped me this time for his name. Marty drove me to Serra Collison, and I was able to collect my car. I definitely will recommend it to friends and family (whenever we need a rental and from this location)!”
Car Rental
“Very friendly and courteous staff. The car was ready when i reached their office. I returned it earlier than planned and Austyn was able to reduce the charge to half a day instead of the whole day. Appreciate the gesture.”
Car Rental
“AMAZING customer service!! My car was totaled and my experience began when Mia answered the phone. When I walked in the door i was greeted by Morgan and she got me set up and out the door quickly. I had the rental for 3 weeks and was greeted by Mia to check out upon my return. In a day where customer service doesn’t exist, these ladies were incredible and made me feel like a valued customer! Well done!!”
Car Rental
“Service here was great. I had to rent a car for a week and chose the "we pick" option and was given a double-cab truck, which worked out quite well for me. The employee who processed my retal was very professional and the manager checked in with me mid-week via text to see if everything was going well with the rental. This is a small, but convenient (for me) location. Give 'em a try the next time you need to rent a vehicle.”
Car Rental
Car Rental
“My wife could not find our confirmation information, she could not connect with the website. The Manager of Avis, saw how stressed she was, and took care of everything, she was so kind and understanding and wonderful, she made the process pain free, got us everything that we needed. Hugged my wife. I could not have asked for better service. All we could to for her was say thank you and we bought her lunch. thank you again for you kindness.”
Open 24 hours
4900 Estes Drive, Orion Twp
Car Rental
Car Rental
“Rented a cargo van for a business delivery. Clean, smooth ride, friendly folks at the counter. The Speedway across the street made it easy to refuel before returning.”
Car Rental
“Renting from Hertz Car Rental in Rochester Hills, MI was an absolute pleasure thanks to the exceptional service provided by Zebastian, Don, Matthew, and Andrew. Zebastian's professionalism and efficiency made the process seamless, while Don, Matthew, and Andrew went above and beyond to ensure my needs were met. Their dedication to customer satisfaction was evident at every step, making my experience truly exceptional. Hertz is fortunate to have such a standout team representing their brand, and I highly recommend them for anyone's rental needs.”
Car Rental
“Thank you Birmingham location. Our business has been in search of a new rental company for a few years now. Chanelle and Shannon were really easy to work with. Chanelle helped me get roughly a dozen reservations set up and Shannon was there to distribute the vehicles the other day, and help me get them returned. And even though I was a little late getting the cars back, Shannon was very helpful and waited for me. Thank you, thank you, thank you. Will continue to come back here. Great staff.”
Car Rental
“We rented Chrysler Pacifica Mini Van from Avis Troy Mr.Awad and his team are very friendly and helpful, I rented many Vehicles for business and leisure from them cross country and never gave an issue. Thank you ?”
Car Rental
“Staff is very friendly.Quick and easy pick up/drop off.Vehicle was brand new. Very clean.Open on the weekends (which I foundmany rental places in Waterford are not).Perfect for my family's week long vacation!”
Car Rental
“Very friendly staff! Monday morning after a Easter before 8am and she was so nice to us. We had a very stressful situation and needed 2 cars for a long trip home and she was very professional and nice!! Please give her a raise! No one was nice to us that whole weekend except her! Thank you to whoever she was! We made it home safely!!”
Car Rental
“I'm so pleased with the customer service at this location. The owner (Mr. Awad Noor) and the employees I met (Masuk and Rose) were exceptional: friendly, helpful, kind. I can't thank Masuk enough for his quick and cheerful response to some problems I had with my rental. On day one, I drove the car 7 miles home and parked it in the garage. The next evening, when I went to use the car again, I was shocked to find the car had developed a hairline crack across 3/4ths of the front window. This happened during the very hot days in July, and it was attributed to heat stress. I was worried I'd have problems swapping the car. Instead, Mr. Awad and Masuk quickly switched me into another car, no problem at all. However, I noticed the low oil indicator light was on. A few days later I checked and sure enough, the oil dip stick read way below "Add". Oil was almost dry. I went back, and Masuk personally took me next door to Uncle Ed's for an oil change.My five star review is based on the very kind and attentive service I got. That goes a long way in my book. But... they definitely have room for improvement. There are many complaints about cars being dirty at this location, and yes, that was the case for the replacement vehicle. It was a very used Subaru Outback with lots of scrapes and miles, and a dirty trunk as well. When I returned for the oil change, I asked for a car wash. Masuk gladly did that with a hose out back. I concluded this location doesn't have the staff and equipment to thoroughly clean like they should. It wasn't a deal breaker for me, but... I agree with others, they could do a lot better in this. Also, the first car I got had less than a half tank of gas! I took a photo of the gauge, and returned to the office where they quickly adjusted my contract. This sort of thing should never happen. Clearly, vehicles are being put into service without cleaning and gas fill. But, I have rented here before and will continue. Masuk and Mr. Anwar are tops.”
“I've rented from at least 10+ other enterprise locations. This is by far the most professional and friendly. The team is informative but not pushy and each experience has been positive!”