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April 2024 by R4PTOREA
I went in there today around 6:50-7:00 and I wasn’t greeted at all, there were twogirls who I assume they were workers due to their badges, as someone who works in retail it’s rude. Also have rude looks/glances. I will definitely not come in again especially since a greeting is hard to say for them. Just nasty
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February 2024 by Natalie
I went in to buy a last minute date dress and Jasmine was so helpful! I told her I was looking for a turtle neck bodycon, and she picked out three, and then her and her coworkers helped narrow it down to the best looking one :) She even cleaned some marks on the bottom of the dress before I purchased it? Everyone was so friendly. Fastest and best shopping experience. Thank you!!
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October 2023 by Ariel B-W
We came in an hour before closing time and they told us the dressing rooms are closed.
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May 2023 by William
Highly recommend this storeBest employees I’ve ever metThey have Prom dresses ? and accessoriesHomecoming dresses ? and accessoriesCasual wear ??Shoes ? ??❤️???
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April 2023 by bobbie manns
cute clothes and dresses. most designs are geared more towards a younger crowd but there are some deals to be found.
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December 2022 by McKenna Jamison
Purchased items online and returned them. After leaving the store, I checked my bank statement to see that no money was returned back to my account. Called the store and was told nothing could be done until I contact their customer service line that closes at 4pm. On top of that, their sizes are weird. You could purchase your normal size in their clothes and it'll be way too small. This store needs more "true to size" items as it doesn't have them. Workers were polite but overall the quality and fit of items as well as return issues is enough for me to not come back.
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September 2022 by Una Conley
Jasmine was very friendly, excellent service.
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March 2022 by Julianne Davis
Came to the store looking for a prom dress and the workers were super awesome at helping me find the perfect dress!
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February 2022 by Nicole Wiggins
If I could give 0 stars I could, absolute absolute worst shopping experience I've had! I was a bit insecure going into the store because you walk by and you see skinny manekins in the window along with tight fitted clothing in the store just walking by the store. Not once was I approached or even greeted. It was quite clear that I was not the typical woman to shop at the store, but I wanted to grab something a little more sexy for a trip. I asked for sizing help and was hoping receive advice on styling, unfortunately my questions were met with short and dismissive answers. The employees are rude, dismissive and unpleasant. I will not be visiting again.
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January 2022 by Jim Gardner
I was there for my child, very nice store with very very helpful staff!
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November 2021 by Heeba 1234
rude costumer service, didn't help me what i was looking for when i asked her if they have this dress in a different color kept saying NO in a mean way. Had an attitude and if i can give them zero stars wouldn't hesitate. I don't recommend their service.
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October 2021 by EMILY Almond
As a high school student who goes to school for 7 hours and works 5 hours after school I called to make sure the store was open on my only day off and she was extremely rude I had to repeat myself over and over and eventually she told me they would be open until 7 when I said thank you 5 times she kept screaming that she couldn't hear me and hung up on me at that point I didn't. Want to go to the store when we got there at 540 and as soon as I got to the door they were locked and the lights shut off the customer service is horrible and these people have absolutely no good qualities I was excited to shop here after it was hyped up and I will never shop here due to the staff
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September 2021 by Camille Jones
Similar to the last reviewer I also had poor customer service today between 4 and 5pm. The lady assisting me had a very nasty attitude that was completely uncalled for.First, I went up to politely ask her if she could pull a dress down for me that was hanging up high and she jumped very dramatically as if I had spooked her and asked with an attitude what did I need help with. After repeating myself she tells me to stay put then storms off to do something else. I didn't notice when she came back initially because it was very busy and I was expecting her to return to the spot I was standing at. I then looked up to see/hear her bent over and screaming at me from a distance asking me "Which one??!!" like some kind of crazy person. I rightfully got upset by the public display that she was making in the store and clarified which dress I wanted. She then acted like she was apologizing but then immediately got very anxious and upset repeatedly asking me which size dress, barely allowing me to respond before shoving a size one into my hands.Now, at this point, I'm like clearly this girl has issues and I was going to just let it slide. But then she had the nerve to start gossiping about me to one of the girls at the cashier right in front of me. Saying things like "When you work long hours then yeah you're going to have an attitude... so like no I don't care ..." and the main perpetrator whole time keeps sneaking smug looks at me.It was completely unprofessional and they should be penalized!
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August 2021 by Ashley Devore
No one was in the store and because I didn't look like the type of girl that would shop there no one and I mean no one out of the 3 employees said a word to me. No Hello or may I help you... nothing. I will never step foot in this store again.
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August 2021 by Amaya Sarah
So I usually get really good customer service here but today was not the case. The workers were very rude and dismissive toward me. I was very polite in asking for help but Instead of answering my questions the workers ignored me and instead decided to gossip together by the register. I again asked politely where items were. They gave me little to no information. I found myself on a wild goose chase, aimlessly searching all around the store for specific items, not having any idea where they were. This next scenario, I was trying a top on and ended up needing a bigger size in the fitting room, I didn’t want to walk out in the clothes I was trying on so I politely asked the worker if she could find my top in a size up. She was very rude and snarky, and pretty much told me to go and find the item myself. I personally love the clothes at Windsor and their selection but after this most recent experience, I don’t know if I want to go back there anymore. I don’t like the vibe in there. Specifically from the ladies by the cash register, they were for sure the biggest part of my poor experience.
