Wholesale Stores in Ann Arbor, MI

“Outstanding Service at Costco!
I stopped by Costco to grab some water softener salt and a few healthy snacks. On my way out, I spotted an amazing patio set with a fire pit and a 10x10 umbrella—one of those deals you just know won’t be there if you wait. So, of course, I had to get it.

The real dilemma hit when I realized how heavy everything was and wondered how I’d fit it all into my truck. But the Costco team stepped up big time! They got three carts ready, took everything outside, and helped load it into my truck. Jason, in particular, was phenomenal. As he was helping me load, he said, “Oh, you want to shark fin it!” which gave us both a good laugh. He had the best attitude and went above and beyond to make sure everything was loaded safely and efficiently.

I know Costco values their employees, but Jason truly exemplified top-notch service. Thanks again to him and the team—keep up the great work!”

“I stopped in to look around for pendant lights. No pressure! Carrie introduced herself, left me alone to shop, then answered any questions I had. Beautiful selection and many catalogs available. You will find whatever you need. ?”

“Loved the food hated eating inside Costco. It was crowded. I didn't even get my drink because there was so many people waiting to get drinks. But the food is great and very good price. I got 2 all beef hotdogs and 2 drinks for 3.00. they were huge dogs too. Service was super fast too

Parking: Plenty of parking but also a lot I mean a lot of cars too but we found a spot pretty easy just had to walk alil to get in”

“Somehow, I spent nearly six decades as an American consumer without setting foot in a "warehouse"-type store. It's a little overwhelming on the first visit. And the second....the third.... I'm sure I'll get the hang of it. If you're not someone routinely buying for a very large family and who has room to store bulk packages of toilet paper, cereal, frozen chicken breast, etc., it might take a while to figure out how to make good use of Costco's bargain offerings. What brought me there was the value-priced hearing aids, as some questionable parts of those nearly six decades are coming back to haunt me. I'd heard good things about their hearing aids from acquaintances, and the prices my doctor was quoting for hearing aids were approaching decent used car levels, so I got the discount membership deal through Groupon and signed up for a hearing test and fitting. The technician who helped me with this was very pleasant and professional, carefully explaining the different hearing aid options and guiding me through my first use of the device. So far, after about half a week of using it, the hearing aid is serving me very well. No complaints about that part of the operation. And not many about the rest of it either. Since joining we've also bought a set of tires, various food and drink items, and of course some cheap gasoline. The food has all been tasty, fresh, good in quality. Their house wines have been excellent bargains. The major drawback with their groceries is that it's practical for us to buy many things in the quantitities they offer. Like I said, we'll figure out when it is or isn't. The experience of shopping there can be stressful--you are always running into someone's cart if you're out near the center of the store. At least the self-checkout line has always moved quickly. I don't envision trying the food court simply because after contending with the noise and congestion of shopping there, once I've got my stuff I just want to leave. Sitting immersed in that ruckus would just drain the pleasure right out of a pizza slice. Unless maybe I turned the hearing aid off.”

“Initially I was weary of the low reviews; however, when taking our car to Costco Tires, Dean provided excellent customer service. He was not only kind, patient, and explained everything clearly to us but took the time to listen to us.

Despite being short staffed, I could tell that he was trying his best and even went out of his way to run back to the work area to double check and confirm various tire details to make sure we were getting the correct tires. I believe it was just him at the front and 2 others working on the tires before an Administrative Manager came to help with the line behind me.

You can tell that the tire shop folks are truly trying their best and seeing things from their shoes, I can imagine it to be quite exhausting trying to handle multiple customers while not having enough people to run the tire center. It seems that staffing is the main issue and I hope Costco's administrative team can help provide more recruitment efforts in this department.”