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March 2024 by Dan Mccurdy
It was a great experience with Jeremy he made me feel comfortable and he was trusting great job my guy I really appreciate ya
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March 2024 by Nathan Bates
Great service! Smooth and easy, clear on pricing and answered all my questions
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March 2024 by Larry Lunsford
I had a magnificent experience at this store, my attendant was courteous, knowledgeable, and very skilled in his application to my needs and repair. Truly, Truly a great technician ! , I will go there fir all my Samsung needs !
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March 2024 by Mia Christianson
Jeremy was wonderful, very helpful and attentive. 10/10!
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March 2024 by Daniel Driscoll
Mikey was very friendly, super knowledgeable, and helpful during the whole phone buying/set up process.
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March 2024 by Mary Archer
Michael was absolutely wonderful resolving multiple issues for me. He calmly and professionally explained options. He never made me feel as though he had other things to do. I left the store today with several wins for myself and a family member who really needs one. Michael told me to come back at anytime should we need his help. If every visit to Verizon was this comfortable, I would never hesitate before going in to a store.Thank you!
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March 2024 by ashton hayek
Was very easy
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March 2024 by Arthur Phelan
Wasn't sure how it would go at first but Michael made it painless and went the extra mile regarding every detail of my purchase and phone activation. I used to be with Comcast. I AM SURE GLAD THAT I AM BACK W VERIZON
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March 2024 by Stefanie Simmons
Great customer service. Walked out with everything I needed, a lower monthly bill, and a smile on my face.
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December 2023 by Ashley Hines
Logan was really helpful. Taking the time to make sure I had everything set up for my son’s tablet. Everyone is super friendly. I’m always in and out. Super fast!
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December 2023 by April Bertin
Mike was awesome! Outstanding customer service! Efficient, knowledgeable and nice! Answered all my questions and advised where needed! I will definitely be back whenever I need any assistance with my phone needs!
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December 2023 by Anusha Ranganathan
Heath was very helpful and helped us make a choice of our upgrades . He helped us transfer the data from the old phone too.
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December 2023 by Jamie Johnston
Best customer service award goes to Logan and Mike! Went to 3 stores before here for a large problem I was having no one could figure out the problem but these guys did! SO APPRECIATIVE and grateful to have had a simple, helpful and kind experience.
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December 2023 by Brian Malley
Craig was fantastic. He helped us figure out what we want and what it would really cost, month to month. He ordered our phones, but when they arrived the Verizon store’s selling software (or something) was down, so they couldn't actually sell them to us. Craig let us know when this problem arose, when it was resolved, and when we could get our phones. He then sat with us and made sure my wife and I were both up and running smoothly. He also suggested a couple products--not ones the store sold--that would make our lives easier. He was the best phone salesperson with whom I have ever worked. In this regard it is worth noting that we migrated to Verizon from Sprint because no one we talked to at Sprint could give us straight answers about upgrading our phones. We just kept going round and round on the phone, and weren' getting anywhere. Dealing with Craig was just the opposite: great at every step.Follow up: Two days after purchasing my iPhone, I dropped it and the screen showed a crack. I was disappointed, of course, but Craig suggested it might just be the screen protector he had sold us that was cracked. Upon investigation, it was. Craig is just super reliable, super helpful.2nd follow up: I heard an advertisement offering 6 months of Apple One in exchange for getting a new iPhone from Verizon. I wasn't sure we had received, that, so I contacted Craig, and he made sure we did and sent me the details about how to redeem it.
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December 2023 by James Pendergrass
Craig is very detailed and thorough. It was a pleasure working with him as he went above and beyond to provide me with superior customer service.