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February 2024 by Joseph Cox
consistently rude, unhelpful and sort of not really wanting to do their jobs - i find it really weird - and it doesn't seem to matter how polite you are - there is exactly one counter person there who doesn't treat you poorly for coming into their shop - really lame and uncivil
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February 2024 by Vishal Gaikwad Sr.
Showed up for a passport appointment and "Jay" the clerk was extremely rude to my and my dad. Very unpleasant experience I don't understand why you would work in a customer service position when it is very obvious you despise working with people and have a nasty attitude.
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January 2024 by Lance Mueggenborg
The only thing consistent about getting postal service at this location is poor help. To be fair, the Indian dude is always very kind and helpful. I’ve never had a good experience with anyone else at this location and have never felt so unwanted at a facility, as when I walk in the doors of the green road post office
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January 2024 by Elizabeth Lipton
This post office lost 2 weeks of my held mail several months ago, when I had to request mail to be held again, I spoke to the station manager to have him date and acknowledge the form I was submitting. He told me repeatedly that "You are not in charge. Leave now -- you are trespassing." Hetrespassing g"trespassing.
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January 2024 by Mickey
I have been to this post office several times and I can say that I have had a good experience....until today. I deliberately did not attach the marking on the center of one of the sides of the package because I wanted to check with the worker at the post office if it was okay for the marking to go beyond the edges of the box. At first she didn't listen to me at all, she repeated something that I had already said myself, and in the end when I asked her for tape to stick that piece of paper, she told me that they don't have tape... And that little bit of effort to make herself day more beautiful because she helped someone, not.... without shame she said that they don't have tape.....
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January 2024 by Jane Wiley
Rudest customer service experience of my life.
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December 2023 by Amy Barnhart
30 min wait to send a package I had a prepaid label for. It appeared that they had only one functional employee who said “sorry about your wait” in the most perfunctory fashion possible. Will never use this location again.
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December 2023 by Erik Kegelmann
Busy postoffice. Nothing to complain about but nothing to boast about. Enjoy
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December 2023 by Eva Brosco
Horrible home delivery. Continuous wrong mail delivery of other neighboring boxes. Mail box left hanging open rain soaked important documents. Package too big for box but shoved in anyway and contents torn. Yesterday medication package left on the ground at street at dusk and a am neighbor walking by brought it in to me a 10 PM contents cold and probably altered and should not be used. Unable to reach a human on phone to turn in complaint. Shady service from a collapsing agency.
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November 2023 by Ahmed U. Abdelhady
The people who work here are not helpful.
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November 2023 by Kevin
Do not go here if you ship mercari items, not only are they extremely short staffed but they'll have no clue how to scan you for your mercari label and overcharge you for shipping. Either they pretend not to know what mercari is to not bother or they're just that uninformed. Go to FedEx instead.
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October 2023 by YIN LIN
Extremely slow service and only one window available.
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October 2023 by Ryan Shane
Ran just like the IRS. Terrible. Clerk seemed nice but I have been in line for 30 minutes.
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October 2023 by A S
Horrible service from this lady who’s always there. Obviously she does not like foreigners. As soon as she heard an accent, her face changed and she started being rude and pretending she does not know what I am asking and I’ve been in the US for 40 years. Then I asked if she had tape to attach a shipping slip and she said I had to buy tape. Obviously Ann Arbor is the wrong place for this person to work.
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September 2023 by April Wyncott
I went to this USPS branch for postcard stamps. They didn’t have any. Spoke with manager. Not sure when the stamps were coming in or where they come from or if there was a delay in processing or ordering. Ok I asked for some of the specialty stamps. They didn’t have those either. I asked if I was at a US post office. They didn’t answer.I am thinking it’s the USPS’s job to have stamps.
