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August 2024 by Rori Bielak
I shipped two boxes overseas by priority mail with tracking. Sixteen days later I got notified that my boxes arrived in Detroit. Where were these boxes for 16 days!!! I filed a complaint and the woman on the phone was extremely rude and aggressive. So was the clerk who helped me. I think it is required that you are cruel and have a chip on tryout in order to be hired. They are working with the public! They are supposed to be offering customer service, not dishing out fast talk, interrupting and making you feel like a peon. I will never go to this post office again and I, too, am reporting this to our State AG.
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July 2024 by Asia
Staff always having us wait. Been in line for 10 mins waiting on someone to help us.
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June 2024 by Malik Browne
POOR CUSTOMER SERVICE. don't visit this location.
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May 2024 by Gina Allison
Horrible customer service! Short staffed! Rude workers! I will never go back to this post office. A very disorganized mess!
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April 2024 by xueqing wu
Quick and helpful :)
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March 2024 by Rango Cachinno
If Mark worked in private sector, he would have been canned a very long time ago. He always has an attitude, he always is sour, and he is laughably lazy. He likes to TOSS packages that say fragile on them, too. Government "employees" are the worst.
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February 2024 by Al B.
Most of the time it feels like they don't open on time. And when they do they yell at you that they aren't yet open. They don't have to be rude, they choose to be.
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February 2024 by Zaina Al Habash
Mark was helpful and friendly. I was out quickly, in 5 minutes. There were at least two employees there at 12pm on a weekday, and it wasn't busy.
I came in to mail my package using a QR code to print out my shipping label. I didn't have tape at home, and Mark helped me tape up my package and add the HAZMAT sticker for the used electronics I was shipping.
This USPS location has packing supplies for sale, a package dropoff slot inside the location if you don't need to do anything at the counter, and a drop box outside the location.
It's also in a fairly convenient spot, since it's right next to the Downtown Library and the Blake Transit Center, so you can park in the several parking structures around/near the library or take a bus.
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January 2024 by Tea Lee
Mark was helpful and friendly. I was out quickly, in 5 minutes. There were at least two employees there at 12pm on a weekday, and it wasn't busy.I came in to mail my package using a QR code to print out my shipping label. I didn't have tape at home, and Mark helped me tape up my package and add the HAZMAT sticker for the used electronics I was shipping.This USPS location has packing supplies for sale, a package dropoff slot inside the location if you don't need to do anything at the counter, and a drop box outside the location.It's also in a fairly convenient spot, since it's right next to the Downtown Library and the Blake Transit Center, so you can park in the several parking structures around/near the library or take a bus.
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December 2023 by Musica Amor
The staff, isn't bad, usually(not the older white lady,that's sitting usually)Especially dealing with,the likes of the Ann Arbor consumer. It never fails, each time I'm in line at this location. I've got to put a person or two in their place. The illustrious entitlement is thickk.
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December 2023 by Kuan Wang
I was scared to go to USPS because of previous experience and because my mailing needs were a bit complicated, but it turned out an easy and quick trip, the gentleman who helped me was quite nice and helpful.
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October 2023 by Dylan J. Ehlert
Christina was completely rude to the point where it made me feel very uncomfortable and honestly I felt discriminated against because I needed something and and she responded very discriminatory against me…. Won’t be going back
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September 2023 by Matt Karikomi
Probably the best experience I’ve ever had at a post office. Life-affirming interactions and efficient service
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September 2023 by michael sweet
I have an appointment at 10 a.m. with Terance for a passport. It is now 10:25, and they are not here. It is entirely unprofessional and disrespectful.
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July 2023 by JC
Worst customer service I've ever witnessed in over 50 yrs. I went in and there were only 2 people in front of me -- they were being completely and totally ignored. Finally they started yelling..."hello -- anybody home" someone showed up that obviously hates their job and their customers -- 35 minutes later I was being...sort of helped -- sort of. Sent a pkg overnight express. It never arrived!!!!!!!
