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September 2023 by Richie Hodel
Closed at 3pm on Friday for no clear reason—door sign said open until 5pm
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June 2023 by K S
The guy who works there looks mean but is actually quite helpful and answers all questions patiently. USPS could do a better job of communicating restrictions and requirements.Things get shipped easy and quick
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June 2023 by K Sunny man
The guy who works there looks mean but is actually quite helpful and answers all questions patiently. USPS could do a better job of communicating restrictions and requirements.Things get shipped easy and quick
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June 2023 by Helen Levy
This branch supposedly opens at 9 am but the door is locked with no signs of life at 9:15 am on a Tuesday. People are lined up at door but starting to give up. When they are open, the service is slow and not very helpful/polite. This is by far the worst USPS office I’ve ever experienced.
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June 2023 by Karrie Schultz
It’s 927 and the branch was supposed to open at 9am. Been waiting for over 20 minutes with no one in sight.
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February 2023 by Jessica Qian
Would give 0 starts if I could. Worst customer service ever (middle aged man working today at 2). Wouldn’t help me with tape and got mad I set my package on the table too loudly. Also the 1-2 PM “break” isn’t on their website which is really annoying so beware. Terrible service.
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January 2023 by Carl
One of the worst run post offices I have ever been to, and I have been to many. One staff at most, long lines and just very poor unprofessional service. Not sure why they are even open here. Just go to the main downtown location.
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December 2022 by C
One of the worst run post offices I have ever been to, and I have been to many. One staff at most, long lines and just very poor unprofessional service. Not sure why they are even open here. Just go to the main downtown location.
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December 2022 by Monique Medina
All comments: Best of service, about 5-10 minutes max, no line, great front station representative, under construction and new Amazon place of pick up next door.
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November 2022 by K M
Don't waste your time or money here. It took them nearly two months to get a key for my PO box, even though I reserved it months in advance, and the mail that they receive from the main Stadium USPS station often takes several days to get sorted into the boxes. I have lost several pieces of mail (including an absentee voting ballot) and one package here, which to me defeats the purpose of even having a PO box. Also note that Amazon and sometimes UPS will NOT ship anything to your PO box at this location, as they deem the zip code undeliverable (48106).There used to be more staff at this location, but now it appears to be staffed by one man who goes out of his way to be rude and make it seem like your very presence ruins his day. I have seen people getting talked down to for simple things such as buying stamps or asking about shipping options. More staff here is necessary. As of September 2022, their retail counter closes at 1-2pm every weekday (and sometimes even earlier than that), so if you have a question regarding your mail or PO box...good luck finding someone there to help you.The location is this station's only upside. Sometimes I wish something would smite it off the face of the earth.
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August 2022 by Jessica C.
Went here to return a package and simply needed one piece of tape to send it, and the man at the front desk refused to give tape because it was not through “priority mail” - instead he said I needed to purchase an entire tape roll. What a ridiculous concept… the tape roll was right there and it was not a big package whatsoever. USPS get it together here! All other locations I’ve been to have offered to help.
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May 2022 by Stella Wu
Best of luck for anyone trying to do their business at this branch.Very often there is only one person at the desk, and when that person decides to take a break at random hours of the day, be prepared to waste half an hour of your time waiting for them : ))(I’m not saying the employee cannot take any break, maybe just be consistent so that people don’t come expecting a quick trip but end up waiting for very long)
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May 2022 by Alaq Almedrasy
I warn everyone from going to them and send things because they will steal your package and take money for nothing. And you will be just stressed and stolen!!!.I sent package to Iraq that cost more than $200 and they charged me $100 in the end of December 2021 and nothing went to Iraq and nothing came back to me!. I lost my package and the money that I gave them!!!.
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April 2022 by Jessica Comiskey
Went here to return a package and simply needed one piece of tape to send it, and the man at the front desk refused to give tape because it was not through “priority mail” - instead he said I needed to purchase an entire tape roll. What a ridiculous concept… the tape roll was right there and it was not a big package whatsoever. USPS get it together here! All other locations I’ve been to have offered to help.
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November 2021 by Tony Pan
My package was held by post office without my permission, I called USPS and they told us to go to this location. I went there and the clerk told me they don't hold any packages...
