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October 2023 by Kris R
HORRIBLE customer service. Walked around whole store, no one greeted me or asked did I needed anything. They also was not busy. Customer service should be addressed at this location.
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September 2023 by Bruce Popejoy
I think the store was 100% better when it was downtown...more of the whimsical items seem to be missing.
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June 2023 by McKenna Jamison
This place sucks!! I came in the store, looked around for over 30 mins and there were hardly any clothers bigger than a small. The workers seemed to all been teenagers who just wanted to chat with each other. Nobody bothered to ask if I needed any help. To top it off due to the small sizing selection in this store some young girl about 14 asked if I worked as I was going thru clothes looking for mine out stuff. This just shows the employees don't want to do their job.
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December 2022 by Rhonda Lemasters
I ordered something through their website on 11/24. Was sent an email on 12/10 saying it was back ordered and would ship on 12/15. Today is 12/17 and it still hasnt shipped hasn'hasnt shippedandaiitstilstillsshilled"proc
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October 2022 by Lily Lee
Love the selections that I've been seeing both in the store and on the website. It would be nice to see more items displayed in the store in sizes above a women's large. Sales and discounts also don't always sync up been online and in store.This location is clean and usually pretty neatly organized. Easy to see items on display.
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August 2022 by Teri Bennett
Wish they would've kept the location downtown. This store is much smaller and less eclectic home items than they had in the other location.
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August 2022 by Raekwon Muhammad
Vinyl collection a must see. Also local Detroit snapback caps.
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February 2022 by Debra Klute
The clothes are very expensive. The extras are expensive as well. It is strictly for the younger set which is fine.
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January 2022 by Danny Stemmerich
This place has become a joke. The prices are ridiculous and the staff is too cool to offer decent service
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November 2021 by Linda Cleveland
I liked the old store downtown Ann Arbor much better- it had a better vibe to it and a lot more stock but my son was able to find some things he wanted.. But the check out clerks were very nice and helpful. I'm happy the store is still around.
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November 2021 by Jason Ellis
Little trendy, but not so much that they asked me to leave.
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May 2021 by Claudia Muñoz-Reyes
Too expensive prices!
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May 2021 by Thomas Fox
Store was clean, everyone was masked up and the checkouts were spaced out well. Good job!
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April 2021 by Marissa Schoffner
Went to Urban Outfitters for the first time and absolutely loved it. The clothing sizes are actually realistic, unlike most other stores at the mall. They've got high quality clothing with great styles. If you're looking for band t-shirts, vinyls, film cameras, high quality clothing or just wanna stop and check it out, I highly recommend. The fitting rooms are open and clean (which isn't always the case with some other stores). The staff is extremely friendly. All in all, exceeded my expectations and I'll definitely be back in the future!
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April 2021 by Nora Davies
Nice trendy clothes but they are very expensive.
