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March 2024 by Amanda Huizinga
Scheduled an appointment for a notary. Arrived for the appointment and there was no notary. No attempt was made to inform me in advance to the appt that they couldn’t keep the appt or any attempt to rectify. Horrible service.
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March 2024 by Rami
I mailed my birth certificate and my mother's death certificate through this location twice and both times they went through my documents after I left, before sending them out.And it turns out today someone has now stolen my identity and tried to open up a capital one credit card in my name.Of course I thwarted it immediately.I was wondering why the guy, Edgar, wouldn't seal up my docs immediately before I left.Oh well, I guess if you can't build yourself up you can steal!Untrustworthy employees.
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February 2024 by Jahi Hilliard
Ken and Edgar are some of the most polite people I’ve ever met. If there were 100 stars that I could give for customer service, Ken Edger would receive it. They were extremely professional, and effective with communication. Additionally, the store was getting ready to close within one minute and they still allow me to complete my return with a positive demeanor. I hope that UPS manager truly looks at this review and acknowledges the wonderful employees that they have. Please keep up the great work.
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January 2024 by Adrianna J
Andrew was super helpful, patient and kind. Great customer service. This has best UPS location I’ve been to. I would highly recommend!
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January 2024 by forbes cards
Great store - great crew - great service. I go there about twice a week for my business, and Andrew, Hillary, Ken, Amanda, and others who I've unfortunately not caught their names, have helped me a ton. I come there sometimes without anything but the item I want to ship and they help me quickly and efficiently through the process. Thank you! I appreciate you all!
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December 2023 by sruthilaya mohan
Amanda and Edward were both super patient, friendly, fast and helpful! Great customer service! Would definitely recommend :)
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December 2023 by heather r
Fast, helpful, professional. Helped me get the right sized box for my items and got them shipped without delay.
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December 2023 by Korie Bayne
Andrew was super helpful with my returns. Definitely recommend to ship packages here!
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October 2023 by Juerno Axtutebaba
The service at the store was great. The guy helped me and made sure everything was correct. Very helpful and friendly. Highly recommend
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September 2023 by Amy J Moore
Ridiculously rude, unhelpful and all over horrid. The woman went out of her way to be disagreeable. Go to the Mail Shoppe on S Division. They are divine. The owner pays it forward and inspires faith in people!!
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September 2023 by Sarah G
Parker was nice and helped me out a lot with my package.
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September 2023 by Yaocheng Zhuang
I didn’t print out the prepaid label. And Andrew helps me deal with it for free.
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August 2023 by Tess Nicholas
Thanks to Andrew and all the UPS staff who always make this a super quick & easy errand!
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June 2023 by Dan Haller
We had an appointment for Notary services for over week, called the day before to confirm and arrived at the store to find out they did not have a Notary on staff the day of our appointment :-(. They recommend another UPS Store that did but we chose an independant operator.
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June 2023 by 2or3or7
Great experience with Andrew. Very helpful and swift. Got in and out in record time.
