“Super helpful and professional, these guys were great! Honestly they saved what started off as a rocky rental experience for me in Illinois and really turned it around.”
“I highly recommend this U-Haul neighborhood location at Carpenter Brother's in Ann Arbor.
I reserved the u-haul online, and then went in and confirmed all of the information with the employee. The entire process from arrival to driving out of the lot took less than 10 minutes. Painless and easy! :)”
“Despite the internet being down after a major storm, the gentlemen in this location were figuring out how to make all the customers' reservations go smoothly, with smiles and patience for everyone. From the owner at the desk, to the operations manager who walked me to my truck & gave me a smile and hug, to the young men finding and prepping the vehicles - it was clear to see the customer-focused, respectful teamwork that makes this place special. Saturday is extremely busy and boy were they hustling! I feel blessed to have this business close by and highly recommend them for all jobs big and small!”
“You can rent trucks for moving over here. It was easy to use. We booked the UHaul online based on the number of hours. And then we went here to pick up the truck. We walked to the counter through the customer entrance gate. They gave us the keys and receipt. We picked up the truck and on a link that we received, we checked in the condition of the vehicle and we were set to go. It took us around 10-15 mins at the counter.”
“After renting U-Hauls in the past from other locations, I'm so glad that I tried out this U-Haul shop that is inside the Wolverine Party Store. They have lots of vehicles, and the staff is both helpful and friendly. A big improvement from my prior experiences, and I'd highly recommend coming here if you need a moving truck!”