Tom Pelham - State Farm Insurance Agent serves Ann Arbor, Saline, Ypsilanti, Dexter, Milan and the surrounding Michigan areas. The office provides Car, Homeowner's, Renters, Condo, Life, Pet, Boat, Motorcycle, and Business Insurance, along with Financial Services, with a focus on resident relocations to Washtenaw County. Reviews highlight a fantastic experience with a team that is responsive, helpful, fast-acting, and efficient with excellent follow-up. Staff members are noted as incredibly helpful, patient, kind, and genuine, taking time to explain options clearly. Customers report feeling confident and appreciate the support, giving high recommendations for both new and long-term insurance needs across multiple products. The service is consistently described with five-star satisfaction.
I've worked with this agency for a while now and have had great experiences overall. Today I worked with Kelly during my new vehicle purchase. She was quick and responsive making my new car purchase easy and hassle free! I also have a home policy with them and have had a fantastic experience.
December 2025
We’ve been with State Farm for many years, and the office has always taken good care of us. Xochitl Gutierrez was really helpful and my last conversation left me feeling good. She was very informative and patient.
December 2025
Zach was awesome And his numbers... even better!! The process was fast, I mean I've sat through fast food drive throughs longer.
I've never stored my car insurance agent in my phone but zach got a spot in my contacts 👍
