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January 2024 by Makayla Sapienza
Nicholas was super helpful setting up my new phone
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January 2024 by Ron Wellman
Based on past experiences with other mobile carriers, I was somewhat hesitant to make a switch, however making the switch to T-Mobile was the right decision and Nicholas helped me to make that decision. He and the T-Mobile Customer Service Team were very professional and gave me the feeling they truly appreciated my business. Thank you Nicholas and T-Mobile.
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December 2023 by Maria M
Devon was incredible - she took care of our upgrade from start to finish with professionalism, kindness, and attention to detail. I highly recommend her, you will not be disappointed.
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December 2023 by Mekhi Stallworth
Talking with Jose and Devon was phenomenal! We were able to keep a conversation for over an hour while my old phone was transferring to my upgraded phone. Made me feel like they appreciated my business and I will be coming back here for anything regarding T-Mobile!
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November 2023 by Beverly Ford
Devon Summers, at Briarwood T-Mobile was simply remarkable. The phone task was done quickly and efficiently. She was incredibly helpful and with A plus customer service.
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November 2023 by Nurserhondal
T mobile at Briarwood is the stuff, very professional and Roderick was awesome, he was the only salesman that could talk me out of my grandfathered contract, he found all the discounts I qualified for and assisted me in purchasing accessories!!!!!! Service is a 10 10 10
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October 2023 by Alan Tobias
Devon was very helpful in figureing out what to do with my destroyed phone. Borke the screen in in two different spots and couldn't see anything. Totally black screen. She helped me make a claim to get a new phone. And gave me a couple of ideas on how to get the information from the broken phone. That worked! She's awesome. ?
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October 2023 by Boyd Herrst
Devon. So far e’thing is satisfactory with set Up. I will still have questions about different items yet to be named.please come see her
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September 2023 by lynn hamilton
Devon was totally helpful in not only answering my multiple questions, but showing me step by step, taking time, patiently an super reassuringly helping. I couldn't have hoped for such superb support. Recommend Devon as an extremely valuable employee. Thank you. Lynn Hamilton
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September 2023 by Rogermike Rowe
Devon and Nicholas were absolutely fantastic. They took time to help me activate a new phone and ensured the data transfer was done correctly. They introduced me to new & extra offerings from T-Mobile, these are they type of knowledgeable, caring high energy associates we need in our organizations. RM
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September 2023 by Zachary Storey
Devon made the whole process easy and was extremely knowledgeable, friendly, and helped me with a watch and earbuds as well as my new phone! I am super happy with the service and if I have any more questions I will come back and request Devon to help me set things up.
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September 2023 by Rainbow Unicorn Pancake Syrup
Devon was amazing she answered all my questions and explained everything. Would recommend anyone to go see her a t-mobile.
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September 2023 by Dauson Hamilton
Devon and Shay were AMAZING they provided exceptional customer service. They were not only a big help with our devices but with our family issues regarding our plan. They provided us with the best options and weren't trying to only make a sale but do what was best for us. Thank you!
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September 2023 by Linda Peck
I had the best service & assistance I have ever had. I am excited to get started. That is a new feeling after being with Xfinity. Thank you for hiding such good people. Devon and Laord were fantastic
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August 2023 by Jennie
I love T-Mobile, this place is not what they represent. Every quote TaRon gave me wrong. He didn't know the actual deals offered. Didn't check the notes and best when he put in for changes I didn't fully authorize.. oh I can't change it call customer service. Um you upped my bill $40 but you won't fix it? I say commission. So disappointing