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March 2024 by Terry Morris
They were out of banana nut bread already this early in the afternoon.... Yesterday they were out too about the same time. Somebody needs to be stocking up
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February 2024 by Sung David Chun
2 pm On Sunday, 2/18, my wife and I went to this Starbucks and ordered 10 latte and coffees to take out. The problem was that this Starbucks did provide half carriers (picture)which could accommodate only two cups. This is very dangerous because it could easily fall down. We asked one staff member and a manager to provide the complete carrier but they apparently looked tired and so angry. We were perplexed, because there was no way for us to carry out 10 hot cups by hands. We never received such horrible and blunt service from staff member and manager. No concept on Customer service. Don't go there.
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February 2024 by Josh Engel
Slow slow
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February 2024 by Jason C
Since the renovation - 1) seating area got smaller, 2) seems like the layout is more efficient, BUT 3) wait time for your drink really hasn't changed much.Honestly, I avoid this place on the weekend, as waiting for your drink can be 30+ minutes, even if you do mobile order and go there on the time it says, you end up waiting 20+ more minutes sometimes.The staff are friendly and nice, but they really need to do better job with the turnaround with making the drinks... maybe add another two expresso machines :)
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January 2024 by Megan Marlin
Customer service was awful and had no urgency what's so ever.
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January 2024 by Matt S
It's a Starbucks...no more, no less. It met our need for a caffeine fix, and a quick business discussion. Nothing to set this apart from any other Starbucks, for better or worse.
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January 2024 by Austin Elliott
Good Starbucks, can get quite busy and a tad slow with mobile
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January 2024 by MICHMSNRN
Hot chocolate should not take over 30 minutes to make. Every time we come here it’s a long wait. It’s a simple drink. Why so long?
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January 2024 by Lark Wilson
I love Starbucks especially when they still have Pumpkin Spice lattes!❤
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December 2023 by Kay Thompson
Always a line at Ann Arbor- Saline Rd location. Coffee - hot chocolate, yum
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December 2023 by Grygorii Maistrenko
Veeeeery slow service. If you want to spend 20-30 minutes waiting for a regular coffee, this is your place.
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December 2023 by Steve Pierce
Lovely people. Wonderful coffee. Extremely busy. Be prepared to wait 10-20 minutes in store or for drive-through. Drive-through often backs-up past Texas Roadhouse and onto Lohr Road entrance.
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December 2023 by T P
THE BEST STARBUCKS THERE IS!!!. I LOVE THE STAFF HERE..Quinn I believe is her name Every time she tells me that she can't put milk in my drink because I asked for extra Foam but it's the same drink I get every time & every other barista can get it to fit .And couple New people like talk about you when they think you can't hear them..Other then that They ALWAYS MAKE YOU FEEL WELCOME THEY ALWAYS GO ABOVE BEYOND TO HELP THERE CUSTOMERS.. SOME OF THE BEST PEOPLE WORK ARE AT THIS LOCATION.. MUST CHECK THEM OUT ..
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November 2023 by John Clarke
They take WAY too many mobile orders… extremely slow… AND their internet often doesn’t work! They need to better manage their mobile orders vs in-person orders. Why can’t they limit/throttle online orders?Maybe unionizing would help them find a better system to manage this… because they certainly aren’t managing now!
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November 2023 by Emma
I won’t be coming to this location anymore after constant grammar police!! I am autistic and grammar is a struggle for me!!
