This Sonesta ES Suites Ann Arbor location has closed

800 Victors Way, Ann Arbor MI 48108

About Sonesta ES Suites Ann Arbor

Sonesta ES Suites Ann Arbor offers spacious, fully furnished suites that are suitable for families and travelers seeking a home-like experience. The rooms feature a small living room and kitchen equipped with a full fridge, dishes, and utensils, making it easy to cook and enjoy meals. Many guests appreciate the cleanliness of the beds, linens, and pillows, which contribute to a comfortable stay. The property is praised for its friendly front desk staff and the convenience of a functional kitchenette, along with a complimentary breakfast that includes a variety of breads, though supplies can run out quickly. The location is considered good, with some guests describing it as a great value for the money and ideal for travel with kids. The internet service, while functional, requires logging in through a hotel server using Internet Explorer, and the IT support is friendly and helpful. The facility also offers free Wi-Fi and a clean, bug-free environment. However, there are some drawbacks. The property shows signs of aging, with cracked walls, old carpeting needing replacement, and some areas like the outdoor walkways and staircases appearing dirty with cobwebs. Some areas in the rooms, such as the ceilings and corners, had cobwebs and dust, and the bathroom showers contained hair left by previous guests. Maintenance issues include loose door handles and stains on carpets and curtains, with some concerns about cleanliness and upkeep. The pool was closed, likely due to Covid restrictions, and the workout room was small and unclean. Overall, while it provides a good value and comfortable amenities, the property could benefit from better maintenance and cleaning.