“Despite the internet being down after a major storm, the gentlemen in this location were figuring out how to make all the customers' reservations go smoothly, with smiles and patience for everyone. From the owner at the desk, to the operations manager who walked me to my truck & gave me a smile and hug, to the young men finding and prepping the vehicles - it was clear to see the customer-focused, respectful teamwork that makes this place special. Saturday is extremely busy and boy were they hustling! I feel blessed to have this business close by and highly recommend them for all jobs big and small!”
“My 23-year-old daughter was diagnosed with Hodgkin‘s lymphoma last year. She needed dry ice so she could use cold cap therapy during chemotherapy to try to save her hair. The wonderful people from Ann Arbor welding supply gave us the dry ice for free. What a wonderful business. We can’t thank them enough!”
“I believe his name was James, ( Tuesday, March 7 ) who answered the phone and politely asked me if he could put me on hold very briefly he reassured me - he then returned to the phone after a few seconds. He seemed very knowledgeable and answered every question I had about renting a van. He also mentioned that I could book the van immediately - even if I wasn't sure of my dates. Apparently there is no fee if you change your mind on the date you need the van, which I didn't know. It's very rare to get polite people on the phone these days - James did a great job! I will be renting a van from U-Haul soon, and I will let you know how that goes - thanks again, James!”
7:00 AM - 7:00 PM
2714 Washtenaw Ave, Ypsilanti“I believe his name was James, ( Tuesday, March 7 ) who answered the phone and politely asked me if he could put me on hold very briefly he reassured me - he then returned to the phone after a few seconds. He seemed very knowledgeable and answered every question I had about renting a van. He also mentioned that I could book the van immediately - even if I wasn't sure of my dates. Apparently there is no fee if you change your mind on the date you need the van, which I didn't know. It's very rare to get polite people on the phone these days - James did a great job! I will be renting a van from U-Haul soon, and I will let you know how that goes - thanks again, James!”
“Willie, the technician who provided the service, was excellent! He was quick, efficient, friendly and very helpful. He did a great job and was very professional through out.”
“I don't know how much the employee James is getting paid, what I know is that no matter the rate he's getting is certainly not enough. What a person!!
Great attitude and mannerful personality, the smoothest rental I have experienced.
Really thank you!”
“You can rent trucks for moving over here. It was easy to use. We booked the UHaul online based on the number of hours. And then we went here to pick up the truck. We walked to the counter through the customer entrance gate. They gave us the keys and receipt. We picked up the truck and on a link that we received, we checked in the condition of the vehicle and we were set to go. It took us around 10-15 mins at the counter.”