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March 2024 by Beth OSullivan
Excellent
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March 2024 by Suzzanna Klepi
I've been to several platness fitness locations and this is by far the most welcoming PF location I've been to. Both with other patrons and employees. COURTNEY specifically was the sweetest, from the moment we came in the door to the moment we left, she had the most welcoming smile on her face and was patient in walking my mom through the guest check in link. When we left, she carried the same energy with another guest at the gym. This is definitely going to be my new gym location. Thank you Courtney and the rest of the Ann Arbor PF team!!
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March 2024 by tracie cooper
What can I say, it's a planet fitness. Usually a calm vibe and (this is why I signed up) there are so many machines the one you want is almost always available. Just don't be insane like me and do the staircase. I've just got the basic membership so I don't know about what's in the secret room to the side lol.
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February 2024 by Laura Khalil
Impeccably clean and convenient. I’ve never had trouble finding equipment to use and I love the massage chairs!
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December 2023 by Christopher Zukowski
They shut down for moths to make the place less user friendly. They got rid of half the lockers and to make up for it they made them half the size so now you have to use two if your bring a bag and a coat. Now half the locker room is just empty. They don't have enough plates and has the most judgmental clients of any gym I've been to.you want to feel welcome goto powerhouse those are good people. Staff has always been very good. Facilities are mediocre but its 20 bucks wo I guess you get what you pay for.
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December 2023 by PJ
I was a member of PF for over a year, I lived in a van so it was very convenient. I went to the Ann Arbor location ONE time and had made it my “home location” before traveling on. I left the country October 18, 2023 and attempted to cancel my membership on the phone. I was instructed to snail mail request for cancellation to a different location in Michigan since the Ann Arbor location was closed for renovations, which I did. I also removed my banking info from my account and linked a cashapp account.Ann Arbor tried several times to charge my cashapp account without success. Yesterday they went into my payment history and STOLE my banking information and CHARGED me. I haven’t been to ANY PF since October 17th and find it incredibly ridiculous that they charged me without services rendered after I canceled in multiple ways. I will be calling headquarters and whatever corporate entity I can find. This is absolute THEFT. The owners of this business are thieves, but the manager I spoke to today was kind, understanding, and incredibly helpful. This is not a reflection of the staff of PF, just the owners.
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November 2023 by Emm
Awesome place. Just recently reopened. Locker rooms are HUGE. Very clean and nice. Great parking
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October 2023 by Emory Daniels
Awesome place. Just recently reopened. Locker rooms are HUGE. Very clean and nice. Great parking
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October 2023 by Matt Hamlin
Love the staff they’re great. Only reason for 3 star is the closing for a month. First nobody cared if the place looks like a Starbucks. Secondly if you picked the right construction company should of been down 1 week tops. Company should’ve been remodeling 24/7 instead of 9-5. Should’ve considered most people sign up based on location and driving to saline and ypsi is 20 minutes each way from Ann Arbor it’s a hassle. Other then that I have zero complaints!!!
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October 2023 by Kay Hun
It was an OKAY gym while I was going there. People kept to themselves for the most part and they had all the equipment I needed. The hot water in the showers was inconsistent and would sometimes be broken when I went in (granted this was pre-COVID). I wish they would notify via email or something so people wouldn't stop there before work and then have to decide if they were going to go work sweaty, brave the cold or pass on their workout when they were already there.My big issue with Planet Fitness is the drama to leave. It doesn't make sense that you can decide to change and transfer your membership online but not cancel. Their online justification for this is that each location is a franchise so the cancelation policy varies from location to location.I moved and didn't think to go to the location in person to cancel in advance. We don't have any planet fitness here so I hoped that I could cancel online or call. Unfortunately, they do not allow you to call either and you must cancel in person or "write a handwritten letter." This letter will not even be recieved by the Stadium Planet Fitness because they are closed and so it will be processed by locations in the surrounding cities.This practice is such a blatent way of trapping people into unwanted memberships and prolonging people from being able to leave.
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October 2023 by Clare Sun
This place is good, the facilities are nice and staffs are friendly. But when I was going to move for my job, I walked in to the gym and ask the staff to cancel my membership. I specifically said I will be moving out of Ann Arbor completely. But they just paused my membership for a month and it's charging me again. Now that I am not in Ann Arbor, there is a whole cumbersome mailing process that I need to do to ask them to cancel it for me. It's super annoying. I am not sure if this is done on purpose to add more cancellation difficulties to make you not to want to change your gym or is it just a mistake.
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September 2023 by Mich Igan
Shootings and smash and grabs in parking lot. Seriously.They run out of paper towels at the cleaning stations often. Management communicates changes in hours, like on holidays, poorly. They like keeping secrets apparently.Current temporary hours (until they make them permanent?) 6am - 11pm.
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August 2023 by H S
How is it possible that a business that serves 100s of members each day lost internet for more than a few days in a row?Dust everywhere. Broken toilets, equipments, soap and paper towel dispensers are empty too many times.
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August 2023 by Rawan A.
I've had my membership for years but I don't go very often! I hate that they always clean during the business time! 3-7 pm it's crowded already and always vacuuming and mapping sounds like a waaar . I wish they change thatt
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July 2023 by Young Micro Farming
Enjoy plant fitness! This one was clean when I visited. The showers and toilets were all clean. The rest of the locker room was picked up. They have a very large parking lot making it really nice especially if you’re camping out in your van ?!
