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January 2024 by Sara Mastrogiacomo
Some rude people that work there
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December 2023 by Cynthia Woods (CeCee)
THIS REVIEW IS FOR THE SALINE ANN ARBOR LOCATION.Always have good sales and mark downs the staff accommodating and friendly. I used coupons and rewads and spent 80.00 but only paid 40.00!!!
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November 2023 by Brendan M
A surprisingly big pet store with a huge selection. Staff is always kind and helpful. They even have fish and other small animals
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September 2023 by Mike AnnArbor
I would give them zero star if I could.The service is bad at this location. The staff are clueless and make-up nonsense rules. Very rude and unprofessional staff. I will never shop at this location.
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June 2023 by Haley Martin
Amazing service! The manager Ashley had no problems helping me find what I needed and answering all my questions. The staff is always super helpful with assisting me during my shopping. Overall a fantastic experience!
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June 2023 by Sarah O.
The rude teenagers that are working there on Sunday, May 28th decided to close down the self dog wash over an hour before close. I am sure they can’t be bothered to stay a minute past closing time to clean. If that service is not going to be available during regular business hours it should be posted as such. Will not patron this store again!
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May 2023 by Nicole
I love this location. The staff is always VERY friendly and they carry cat food that I can't find at many other pet stores. Sometimes my favorite cat food isn't available but that's because of national shortages and isn't the fault of the store. However, I know that I can always find a great substitute with all of the options that they have!
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May 2023 by Bobak Bakhtiari
Great selection of variety, corporate not great at recognizing that hamsters need at least 8 inch wheels . They had several 4 inch wheels. Watched one little guy in deep funk on wheel struggling. Staff says it’s corporate guidelines and to “come in tomorrow when my boss Ashley can answer your questions.” Well Ashley let’s SNAP IT UP and get the right intel to corporate so these tiny creatures at least can spin in peace.
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May 2023 by Rachel Arnsdorf
Like most pet shops, care for small mammals is not meeting current standards. I tried to inform management that the wheels were half the size they needed to be for all the hamsters, causing pain and permanent back damage to those hamsters. The response was there’s nothing they could do and refused to direct me to a manager or someone who made decisions. The manager could have at least pretended to care. The cages, while small, had plenty of room to add appropriately sized wheels.
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May 2023 by Sarah O.
The rude teenagers that are working there on Sunday, May 28th decided to close down the self dog wash over an hour before close. I am sure they can't be bothered to stay a minute past closing time to clean. If that service is not going to be available during regular business hours it should be posted as such. Will not patron this store again!
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April 2023 by Kathi Parks
The in-store shopping experience is excellent! But I can’t always get there and things I order are often too heavy for me to carry. They offer online shopping and delivery after you reach a certain amount. Their online shopping is horrible. Their web people can’t seem to get this site up and running properly. It’s either down or presents multiple problems when trying to add things to the cart. The worst partIs the final checkout. It fails to move through the steps and always freezes. This is not an issue at my end. Very disappointed. If you’re going to provide online shopping, at least keep your website up-to-date. I want to support local. But the Chewy site is much more user friendly.
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April 2023 by Garnet Priebe
Interesting. They however do not carry saltwater fish or supplies. We had just stopped by to check it out.
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February 2023 by Danielle Robinson
We bought our dog to use the self dog wash station. Staff was welcoming and helpful.
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January 2023 by Deb G. (BlissfulDeb)
I love Pet Supplies Plus! They have great selection of pet needs. Their prices seemed good. I love that they carry Hills Science Diet! They’re helpful if you call & are looking for something in particular & are happy to check for you! One of my favorite Pet stores in Ann Arbor.
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January 2023 by Bryan Garlington
Buy all dog food/treats/collars etc from Pet Supplies Plus on Plymouth Rd in Ann Arbor. They’re always so friendly and helpful! Join their rewards pgm too. You’ll receive very relevant and consistent discounts/rewards. Ty!!
