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June 2024 by Michael Dillard
Better prices in my past experiences.
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March 2024 by Alena (Nely)
Automotive Spare Parts Store, where you can get spare parts for many brands of universal cars, such as batteries or oils, good atmosphere, good attention.
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February 2024 by J V
I broke off my windshield wiper as it was stuck in ice. They helped me find the right wipers and install them. I was in and out in 6 minutes. Everyone was really friendly and nice. Two thumbs up!
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February 2024 by Annette J.
A few weeks ago my husband was hit but someone running a red light. Luckily he was fine but his driver side fender and side mirror was not. After a call to our insurance he got an appointment for a repair but it was weeks away. I was out running errands and passed O'Reilly and figured I would stop in to see if they may have a temporary solution for the side mirror. Now listen, I'm not a car person. I don't pretend to be a car person, I know very little. But I do know when I'm blatantly being ignored and that's pretty. much what happened here. I walked up and down the aisles searching for the mirrors and the guy behind the counter didn't even in look in my direction. I was the only one in the store, hovering over the side mirror replacements, trying to find the matching one for the mirror. I saw him walk by, still nothing. I juggled the big book of parts to look up the number I needed for the make/model of our car and not a peep. Sure, I could have asked for help but at this point I was stubborn. "Ignore me? Fine, I can do that too." Ultimately I wasn't able to find the exact fit I needed but I did get a mirror panel we could cut to size. Better than nothing? I took my purchase up to the counter and once again, the fella barely acknowledged my existence, even while he was ringing me up. And sure, maybe he was having a bad night, or he's just not a talkative person but it either way it wasn't a super pleasant experience. Ironically we never needed to use the side mirror plate as I found the exact size we needed online. So now I have to go back and return the darn thing but I'm not exactly in a hurry to return...
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February 2024 by S Romo
Asked for someone to help check my battery life and was told they could not assist due do one worker be "indisposed".
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November 2023 by allen dyer
I have a commercial account and I exclusively use O’reillys as our parts supplier the company is great. I’ve never had an issue with most of the stores I go in. I have been to the store out here three times off liberty and stadium. Every time was worse than the other not having a part not finding the part or the price is never an issue, it’s all about the attitude their employees have. I need it for spark plugs for a vehicle I asked ed to please put my commercial account on there first, so I can see the cost of each of them before I make my selection of which ones I would like this is after spending 15 minutes trying to look up the car he could not figure out how to enter the license plate or the Vin by using the registration instead of listening to what I was asking him to do he said no make your selection then got upset and just said I’m not helping you I’m not helping you she can help you she can help you and walked away the woman that helped me explain he is new and didn’t know she was polite, professional, and very quick. I don’t have a problem the fact he did not know, but his whole attitude from the time I walked in the door and was speaking to him, was like I was interrupting him, or I was such a drag he had to deal with it, I mean it’s 4 spark plugs from now on when I’m on this side of town I guess I will have to use Autozone which is a shame because I advertise on my website and all of our vehicles that we exclusively use O’reillys but every time I went in here it is been horrible customer service the last time I went in there he said they didn’t make the part that I had which I just bought at the Belleville location. I just needed another and I said I’ll have to look somewhere else. His response was good I go back to eating my candy bar so obviously having customers is an inconvenient there.
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November 2023 by Tuna
O'Reilly always has what I need at a great price.
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October 2023 by Jim Zemina
I was surprised on a Saturday afternoon how with three Customer staff it was only 2 working. I did have to cycle the isles a couple times, but finally found what I needed.
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September 2023 by Michelle Alexander
Great customer service!
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September 2023 by Holly Sue Davey
Female attendant stated all 0W-20 oil is the same. NOT TRUE
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September 2023 by Holly Davey
Female attendant stated all 0W-20 oil is the same. NOT TRUE
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June 2023 by Cal Munson
needed to recharge my 2008 Accord A/C but had never tried before. One of the employees went to shelf and handed me a can with a gauge for $48. Got home and 3 weeks later watched a youtube video and to my relief saw he'd nailed the correct product R-134a Thanks!!
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June 2023 by Joy P.
Dan at this location was super helpful and knowledgeable!
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June 2023 by Andy B
Good selection. Well staffed
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June 2023 by Cleo Major
Love O 'really auto parts
