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February 2024 by ALi HAriri
Brandon is very good person he is very well to help us to fix my car and apartment insurance He have patients smiling and take care of us 5 stars ??
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December 2023 by Don LeFlouria Jr
Great staff! Just recently switched my auto, business, and life insurance over to State Farm. Nicole and her team are amazing and really care about their customers. They helped me get things done in a timely manner. Highly recommended for anyone looking for insurance.
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November 2023 by Benjamin Green
I've been with the Nicole Ambrose team since moving to Michigan in 2021. They're great! They took over / updated my old State Farm policy from Oregon. I've worked directly with Nicole on several occasions, and primarily work with Casey and Mel on things like policies and life coverage. They're the kind of folks who listen to you and take the time to really help you out. No pressure, no rushing through things. Highly recommend.
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November 2023 by Stuart Stuart
Helpful reliable insurance
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November 2023 by Susan Slack
finding a new insurance company can be daunting. But when I called the state farm agency here in Ann Arbor, I was pleasantly surprised by the pleasant and efficient work of Mel Mahmoud. I got a great deal on car and home insurance and because there is a local office I will feel more assured that I can ask questions.
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November 2023 by Benjamin G.
I've been with the Nicole Ambrose team since moving to Michigan in 2021. They're great! They took over / updated my old State Farm policy from Oregon. I've worked directly with Nicole on several occasions, and primarily work with Casey and Mel on things like policies and life coverage. They're the kind of folks who listen to you and take the time to really help you out. No pressure, no rushing through things. Highly recommend.
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October 2023 by Brendan Vorobiev
Casey and Brandon did and excellent job helping me through the issues with my motorcycle claim. It felt like they really went to bat for me and made sure I was taken care of thoroughly.
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October 2023 by Todd L
Brandon has been great to work with for insurance needs. He answers any questions we have and constantly makes sure our policy is set up with discounts that fit our needs
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September 2023 by Joseph Dowler
Always quick to respond and helped me with all my policy questions.
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September 2023 by lva z
This place suck!!!!!!!! Auto insurance has always been a problem for more than half of a year and always need me to contact them!!! Every month has different bills and when I asked them they messed up the documents that I signed. Staffs there are also suck! Cannot provide me a proof of insurance correctly and I have already contacted for times and times for a simple proof of insurance!!!!
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September 2023 by jtdozsk8
Great help even before switching from another insurance company.
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August 2023 by Lynn Tindall
Recently I was in a car accident that was completely my fault. Nicole and her staff handled everything seamlessly for myself and the person I hit in my car. Very responsive when I call with an insurance question. I would recommend Nicole Ambrose and her staff at State Farm on Washtenaw
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August 2023 by Kristen Machado Diaz
When I turned 24 my dad told me “Happy Birthday, now get your own car insurance” ?Nicole and Brandon made this intimidating process so easy for me. They talked me through everything I needed to know / consider and helped me make an informed decision with my best interest at hand.Who knew adulting isn’t so bad?
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August 2023 by DeAngelo Campbell
State Farm was very friendly and understanding in my time of distress. I was treated with respect and all of my questions and concerns were answered accordingly. I will definitely recommend State Farm as your insurance company. Thank you and good day.
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August 2023 by Kevin Doyle
I spent a year with State Farm through this agency. The agent that originally signed me up must have left, then I dealt with two other people. When I had a question on a bill the last time, I was directed to a fourth person in their office! I finally cancelled my insurance and yet they still charged my credit card for the next month. Now I have received all but $28.08 back. I guess I should look at the bright side; I've learned my lesson about doing business with State Farm and it only cost me $28.08. Cheap tuition. I am back with an independent agent now, something I highly recommend.
