-
February 2024 by Laurent Stanevich
Excellent service, always have what we need in stock
-
January 2024 by Sarah Sanderson
Super friend and very knowledge
-
November 2023 by Savannah Beckham
Went in for a car battery. The two gentlemen behind the counter were very helpful, kind, and quick. This was my first visit to this shop but I will definitely be coming back for any auto part needs in the future!
-
June 2023 by Chad Kent
The best customer service I’ve ever had at an auto parts store. I needed a specific size bolt to fasten my license plate, and apparently this isn’t a common bolt size anymore as I couldn’t find it when I searched online anywhere. They didn’t have it in stock, but they searched through an old binder that had all different shapes and sizes of bolts/screws and were able to find 2 for me. Thank you NAPA
-
February 2023 by Kyle Newmeyer
Lots of knowledgeable assistance and quick in and out.
-
October 2022 by Bruce Popejoy
Stopped in as my mechanic ordered me a part. Friendly staff, answered my questions and a good price.
-
June 2022 by Dia D.
I needed some new windshield wipers and they were very helpful I finding the correct size for me. They even put them on my car and dumped the old ones for me.
-
May 2022 by Ken Siegner
Mask Nazis. Used aggressive tones immediately when I walked in, they would not accept any explanations of written exceptions, as always I was cordial and used a normal tone of voice. I was rudely pointed towards the door, hand in my face, told to get out, they called the police.
-
January 2022 by John Tyrrell
Great shop when i need something for my Jeep. Always courteous service and willing to go the extra mile to make sure the customers are happy. I needed an adapter for my water pump and they gladly pulled one off the shelf for me to verify fitment before purchasing.
-
December 2021 by K. Rutherford Thomas
Better quality and lower prices??? I am thrilled. NAPA is crushing it! Counter staff actually know about vehicle repair/maintenance! Order via the app, pick up in store. Most of the time, same day.-1 star: limited store hours can be challenging and the app is kludgy.
-
December 2021 by Kimberly McAughey
Called a store on Carpenter first.Even though they had said they would install my wiper blades if I bought them there, "boss" said NO.Went to Napa. Best idea ever!Took the friendly man exactly 3 minutes to install new blades.Thank you Chuck for the great co worker and the wonderful customer service unlike the "big guys".You'll get all my future business.
-
September 2021 by Andy Shoultz
Helpful and efficient
-
August 2021 by Sir Frederick Mercado
Friendly, but limited on supplies and parts
-
June 2021 by Thomas Shinkle
They generally have it or can get it in a few hours
-
April 2021 by Valerie Shinabarger
Very friendly, knowledgeable and helpful service! Easy to spot from the road and plenty of parking. I was buying fluids for a new (to me) car and had to know the color of the coolant that I currently had in my vehicle and the staff person generously came out to my car to help me find it quickly. Above and beyond customer service.