“Mike met with me this morning at the CareLinc office in Ann Arbor to teach me about the APAP and mask recommended from my previous sleep studies. He was well informed, personable and able to communicate clearly and effectively. Mike answered all my questions to my satisfaction. I left with the machine and the confidence to begin using it.”
“Erica was very helpful. She encouraged me to try the iogger style pants I did, and I love them. The fit was great. Erica does her job with a smile and is friendly.”
“Getting a CPAP for the first time was actually intimidating the time first for a few reasons but mainly how to use it and care for the machine and also compliance with your insurance company so you make sure you get what coverage you are entitled too. When I went to Binsons I was lucky enough to have Piper help me through the process. Not only did she spend close to an hour going over every detail the evening I picked up the machine and making sure I was comfortable with it but she was even super helpful after I got the machine home and needed to call in for questions. Customer service is everything, thank you Piper!!!!”
“Terrific staff. Knowledgeable, cordial, and friendly. My questions are always answered and my doctors’ requests are fulfilled immediately. Nice to have in-store service and support in Ann Arbor.”