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December 2023 by Ayesha White
I Loved The Energy Of Both The Sales Clerk And Manager Will Definitely Referred This Place To Anyone Needing A New Bed Thank You For Making My Purchase And Experience Great
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November 2023 by Noel Saleh
Dylan and Elyse from Mattress World were attentive and answered all of my questions. I would highly recommend.
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September 2023 by TheDevoNation
Good experience! Hayden was on his first day alone managing the store and was pleasant and understanding of what type of mattress I wanted and would work for me
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September 2023 by Bill Kasdorf
Excellent service. Very thorough and thoughtful guidance. Paid attention to what we preferred while making sure we understood alternatives we should consider. The opposite of pushy: friendly and helpful while making sure we understood the importance of things we didn’t realize could make a difference—until we experienced them. We couldn’t be happier with what we got.
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August 2023 by Roderick Simmons
I highly recommend visiting Mattress Firm in Ann Arbor! Specifically, I had an amazing Sleep Expert, Dylan - please see him. Dylan provided exemplary customer service, and was patient and asked all the right question. I will undoubtedly come back to here for my next mattress. It’s rare I write reviews, but this experience deserves it.Thank you for great and authentic service!
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August 2023 by Emily Ressler
My experience at Mattress Firm was wonderful and Hunter was extremely informative and very helpful throughout the process of selecting a new mattress. He answered all of my questions with ease and was very skilled in guiding me towards a mattress that would be a great fit for me. I would 10/10 recommend Mattress Firm to someone else who is looking to make a purchase!
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August 2023 by Jamauri Bryan
It was a pleasure visiting Mattress Firm and working with Dylan to find a good mattress! He walked me through the different options and ensured that I could find the perfect mattress within my budget. Would definitely recommend!
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August 2023 by Patrick Gilles
I had a great experience with Matt S. The store. Matt did an excellent job answering all of my questions and enduro I had a great experience at the location! I highly recommend Mattress Firm!
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July 2023 by Paula Flake
I needed to narrow down between several mattress options and Hunter was patient and helpful while I considered different levels of firm, etc.
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July 2023 by victoria shepherd
Dylan was very patient and knowledgeable. Appreciated the time taken to make sure I selected the right mattress. This store was recommended to me and I will recommend it to others. Terrific experience.
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June 2023 by Caitlin Dickinson
Hunter was very helpful and informative. I had a fixed budget in mind and he respected that. I was ped through different models, brand, and firmness levels till we found the one. Great place. I feel happy with my purchase. Would recommend to anyone.
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June 2023 by Ann Salter
We loved the experience at Mattress Firm!! Dylan was compassionate, attentive, professional, very informed about the mattresses they offer and made the entire process very easy. I highly recommend shopping for a Mattress here. Cranbrook Shopping center. Ask for Dylan.
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May 2023 by Teri Hill Etzel
Excellent customer service experience! Hunter --- the best- personable, professional and knowledgeable. He annswered every question. I tried 4 mattresses, narrowed them down to 2 and then tried them back & forth three times before selecting the winner.Clean store, very light & bright .Great inventory & all prices points.Highly recommend!
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May 2023 by Christopher Feng
Had a great visit with Hunter! He was very accommodating and friendly, and gave great advice and input towards helping us find the mattress that best suited us.
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April 2023 by Ladybird
Had a really nice experience with Hunter at Mattress Firm by Whole Foods. He is very knowledgeable, honest, patient, helpful, and kind. He truly understands his customer’s sleep habits and needs.????I had NO plans to buy a queen mattress today (let alone a twin in addition!), but Hunter was so great and thorough, that mom got a mattress as well!?LolSince we could save some money (because of Hunter’s help), we were able to purchase an adjustable base and pillows too!?5 stars for FANTASTIC customer service!⭐️?⭐️?⭐️Thank you!