-
November 2023 by Nicki Pyne
Tara was great! She is was very knowledgeable and helped us figure out what mattress would fit our needs. We haven't received the mattress yet, so we'll see how delivery goes and how the mattress ends up working out.
-
November 2023 by Darcy
Matt was very knowledgeable and over-all great to talk to. I give my 5 stars mostly to him, for all of his help picking out my new matress and being accommodating to everything I was looking for.The store has great selection and prices are fair for the quality.
-
November 2023 by Daniel Luzarraga
Tara was excellent at helping me pick out a mattress. She was extremely knowledgeable and considerate toward preferences relating to comfort and price.
-
October 2023 by Oryanna Diem
Great experience. Much better than trying to figure it out online. Tara was very knowledgeable, professional, and patient. Can’t wait to get my new mattress and get a good nights sleep!
-
September 2023 by Mitchum Keeter
Purchased a mattress and adjustable base. Tara was great. We had everything installed and delivered within 2 days. Bed is been comfortable. Delivery and setup was painless and professional.
-
September 2023 by Shelby Keating
Walked in wanting a specific bed and walked out with purchasing something different. Tara was able to answer all of our questions and was polite and professional! Recommend the Jackson/Maple location for purchasing a bed.
-
August 2023 by Mary Swain
We have now bought two beds from Mattress Firm in Ann Arbor, in the last year. Matthew helped us with finding the best choice for both beds. He is knowledgeable, ethical, kind, warm, personable, helpful, and one of the best sales person I have ever met. We thoroughly enjoyed working with him. Delivery people have also been very good. If we ever need another bed, we will always contact Matthew at Mattress Firm, and highly recommend him and the company.
-
August 2023 by Carol Hunt
This was our first visit to Mattress Firm and it was totally a wonderful experience. Tara was our sales person and she was absolutely amazing. We told her what we wanted, and she showed us exactly what we needed. She was very busy that night as there other customers in the store, yet she was able to address all our needs in a timely manner.
-
August 2023 by Cathy Rideout
We needed to purchase a mattress for our son who is a college student. Tara was outstanding and attentive....she took the time to understand what we needed and didn't try to upsell. When our original order did not arrive on time for move-in, she made arrangements for us to have a different mattress available. There was a cost difference and she did not pass that on to us. Really wonderful experience!
-
August 2023 by Amy D
Top-notch service! I was purchasing a mattress and reclining base for the first time, and Tara helped me pick out something that fits my needs. She also helped me find an affordable option. Loving the new bed, which is so comfortable it's been life-changing!
-
August 2023 by Jeff Anderson
Matthew the sales rep was a fun good guy to deal with wasn’t pushy at all welcomed us when we walked in and then sort of let us do our own thing checking out the mattresses but was readily available for any and all questions end up going with a tempur pedic
-
July 2023 by Sally Churchill
Tara was excellent. She is truly a sleep expert and helped me through the difficult decision making process.
-
June 2023 by Mike Wojan
Had a great experience buying a new mattress here. We worked with Matthew - he was very helpful and informative without being pushy.
-
June 2023 by Tanner Vargas
I had a great experience with Tara, who was both welcoming and knowledgeable while helping me find the best fit for my needs and budget. Highly recommend this location for some of the best customer service I’ve experienced in some time. It was easy, clear, quick, and comfortable the whole way through. Thanks Tara! :)
-
May 2023 by Darcey Schafer
Mark was immediately helpful and friendly. He helped me buy what I needed and I was on my way. A perfect shopping experience.
