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August 2023 by Becky Gonzalez
Great customer service as usual. Fast turnaround time
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May 2023 by Madelyn Bak
Alaina and Amber were both so nice and helpful when I was placing my sactional order. They went above and beyond while placing my order and afterwards when I had questions. The store was clean and it was nice to have the different types of couches available to try before ordering. I liked that I was able to text the store to get help.
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February 2023 by Dee Lamphear
Everyone we met at Lovesac was very helpful.
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January 2023 by Leah Staricha
I absolutely love LoveSac and this location! They are always so nice and welcoming. The store is clean and the last two times we’ve been there we’ve worked with Alaina and she’s AMAZING! 100/10 would recommend going there!
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December 2022 by Ann Arbor Hardwoods LLC
The staff was super knowledgeable and helpful. I didn't feel pressured into buying but I did end up purchasing really excited to get our new couch.
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December 2022 by Alpena Temp-Trol
Yasmin was amazing. Came in with measurements in hand and she did all the work. In and out in under 45 minutes with purchase made!!
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December 2022 by Aaron Rajda
Great experience. Super knowledgeable team members at their store and looking forward to being part of the Lovesac family.
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December 2022 by Gina St. Bonore
The experience of shopping at lovesac was easy and didn’t take a long time to figure out our configuration. I would highly recommend
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December 2022 by Robert Cortese
Amazing staff! Very knowledgeable and helped with ordering the furniture. Highly recommend!
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December 2022 by Krysten Farjo
Christine and all the staff at Lovesac Ann Arbor are so very helpful and fun! They get into every detail and have limitless patience and cheerful personalities. Shopping and buying my new sactional was a fun and pleasant experience. Highly recommend!
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December 2022 by Sally Thompson
My experience with Lovesac has been great each time I’ve visited the Ann Arbor store, spoken on the phone, or emailed with them. The product is excellent and so easy to reconfigure. Thanks Alaina!
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December 2022 by Michael Rogers
Sales experience was great. Honest and easy to work with. Worked with me to maximize savings. Very transparent. Have not received the sectional as of yet so no comments yet about if we like it our not.
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December 2022 by Rob Carleski
I walked into the showroom mostly knowing what I wanted already, but wanting to see it firsthand. Alaina was incredibly helpful and asked great questions to make sure I got what I needed! Hands down one of the best and easiest shopping experiences I've had. :)
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December 2021 by Lufia
I have been a fan of Lovesac's product, quality, warrsntiee, and gaurantees since 2013, and today I can say I am a fan of their customer service as well. I came into the store to select upholstery and filling for the sactional i have dreamed about since their inception in 2015. Lauren was friendly, attentive, straightforward, and patient as i narrowed my choices down. She and her associate took the time to run me through sactional construction and drape fabric samples for me to look at and feel. At the end of the purchase she even invited me to use a friend's Hero Discount, and followed up with us to make sure i got everything in order. Love the oroduxt, the company, and the prople involved.Also, the store was clean and orderly, with disinfectants sprayed after we were done with each phase. Everyone wore masks and hand sanitizer is available when you walk in and throughout the store.
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December 2021 by Pamela Pawlowski
This place is amazing! Allie was super attentive and outrageously helpful in picking out the right configuration for our Sactional and Movie Sac. Love this place and the sale was a double win! Thank you again Allie for providing us an excellent experience with our first Lovesac purchase!
