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January 2024 by Amy Johnson
I had never taken my car here before, but I wouldn’t hesitate returning in the future, if needed. They did a good job, were professional, and prices were fair. An extra plus they offer is a loaner car while your car is being repaired. That helped me out greatly so I wouldn’t be stuck there all day or dependent on others to give me a ride. Thanks again!
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January 2024 by Eileen El-Assadi
Complete Auto did a complete and thorough check of my truck, they told me what was wrong and how much everything would cost and then they did an awesome job repairing it all. A customer where I work recommended them to me& I would recommend them to anyone. They are professional and trustworthy. I would recommend them for any auto repairs!!Eileen
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January 2024 by Tina .Rowe
Everyone is so kind and thorough. I'm from out of town and when my car broke down, I was crying ? They took me in immediately.When they finished everything, it was explained to me in terms I could understand.Plus, this is the most emaculent clean shop I have ever been in.I was comfortable and reassured everything was going to be all right.Thank you to all the staff and owners. You're amazing ‼️
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January 2024 by Tapanga Tedder
I went to this location for help getting into my locked car. I had left that morning to attend my college classes at Eastern when I decided to air up my tires. I had left my car running due to the fact I thought I'd leave right after that. I closed my driver-side door not thinking about it and when I went to get back into my car I couldn't. I was freaking out because I had never had this happen to me before. I went into the shop and explained the situation to Sam and asked for some help. My family had told me to just break a window to get in but by all means, I was not going to do that. So, Sam did everything that he could to pry open my driver-side door. His help saved me from having to pay a locksmith $70 to get this door open. I couldn't thank Sam enough for going out of his way to help me without a charge. Thank you for your service and I recommend checking out Complete Auto Service in Ann Arbor for all car maintenance needs!!
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November 2023 by TheModernDrJay
Thank you John and Brittany! Your service went above and beyond any other auto service business that I have ever worked with. I appreciate your kindness, professionalism, work quality and service! We will be using your shop from now on. I appreciate the complimentary loaner vehicle so I didn’t have to worry about not having a way to work for the day. Also, thanks for the same day service! I’ve already told 2 other people about your service and hopefully you’ll see them when they need it! ? God Bless! ?
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November 2023 by Amrit J.
Thank you John and Brittany! Your service went above and beyond any other auto service business that I have ever worked with. I appreciate your kindness, professionalism, work quality and service! We will be using your shop from now on. I appreciate the complimentary loaner vehicle so I didn't have to worry about not having a way to work for the day. Also, thanks for the same day service! I've already told 2 other people about your service and hopefully you'll see them when they need it! God Bless!
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October 2023 by Maddie Kemp
Super quick & easy service and the people are awesome. I felt listened to and attended to. The space is cozy. Brittany at the front desk was super kind and friendly as well as John the owner who I watched have multiple conversations with other customers as well that wonderfully accommodated to their needs and were always super respectful.
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October 2023 by Michelle Lanuti
I had a great experience with this shop! They showed me before and after repairs what the underside of the car looked like and in detail what they were going to be doing to fix my exhaust problem. I really appreciated the time they took to show me and keep me informed of everything along the way. I felt very comfortable and due to the nature of my repairs I was on the road same day! I will definitely be coming back for future repairs. Thanks Complete Auto!!
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October 2023 by Amira Haider
I had the BEST experience at complete auto service of Ann Arbor. All the staff, including John, were beyond helpful and kind. In addition to working on what I came in for, John personally changed my brake light for me when he noticed it was out. I highly recommend checking this business out :)Service: Body & Trim
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October 2023 by Lisa Johnson
Fast, smart, trustworthy repairs and top notch customer service. I love this place! They make car issues non-issues unlike any other garage I’ve ever been to, and they value my time. Recommended!Services: Tires
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October 2023 by Aurora Rynda
I have nothing but great things to say about John and the service provided by Louie and John's complete auto service. They not only fixed my car quickly, but they were transparent and trustworthy. It's always stressful when your car needs repairs, but they kept me informed and provided me with all the details. Thanks for all the help!
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September 2023 by carolyn Spencer
I was told my engine was completely gone. I was also told I needed a catalytic converter.. They said it would be 5,000 for a used engine and another 5,000 to have it put in. Then another 2,000 for the catalytic converter. Something didn’t seem right. So I took my Jeep to the dealership. only the top of the engine needed work and I didn’t need a catalytic converter. 1,925 and 10 cents my baby back on the road and riding smooth.
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August 2023 by Tess Caroline
My mom and I visited Louie & John’s after our rental car suddenly had low tire pressure. We were greeted by the friendly staff and helped right away! Our technician thoroughly checked for nails and filled our tire up with air. He even noted issues with our tread to be aware of. We are so thankful for their help, they even provided this service free of charge. Highly recommend visiting Louie & John’s.Service: Tires
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August 2023 by Julian Wycliffe-Williams
I came to visit my son and ended up having to take his car for an oil change … Brittany was able to fit me in immediately and she was very pleasant on the phone and in person. On arrival I met John the owner and he was also very pleasant and got the job done fast and efficiently without costing me an arm and a leg. Thank you all I will definitely recommend your service to friends and family around this area?Service: Oil change
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August 2023 by Peng Chen (Marcus)
They have been serving my vehicles for the last five years. They have done a great job repairing and maintaining both of my SUV and Minivan. There were some engine leaking issues with my SUV, which has 250k miles on it. They were able to fix it, although it did take multiple repairs to eventually resolve the issue. The quality of the work is top tier. Overall experience is very similar to a dealership. The front desk is super friendly, and the owner frequency came out to make sure the customer is comfortable and answer technical questions. There is free Kcup coffee in the waiting room, and sometimes they offer to give you a ride if the repair takes long. The online reservation system works great. You may also text message or online chat with them to set up the appointment. The location is convenient, it is near west gate mall and I94 exits. They are capable of most repair work, and don't usually turn you down, unlike some small repair shop. Work is usually done promptly and on time. Parking is sufficient, and I have never had issue parking, and can always find spots with easy access to the office. I would highly recommend this auto shop to anyone looking for a place to maintain or repair their vehicles.
