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August 2024 by Charles Dunlop
Beware of upselling personal training, and unintelligible contracts. We had a personal training contract, but our trainer cancelled on us several times, so we were unable to complete our allotted sessions within the contract period. We were then required to pay for an extra month in order to use those sessions.
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August 2024 by Magna Voxxx
Staff is friendly and helpful, but showers are fairly unclean and have black mold.
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July 2024 by Ashwin Harikumar
Belle at the reception was extremely rude. I was charged an extra month (1 month as per policy + an additional month since I was 20 mins late to reach LA fitness on my last billing date). Their cancellation policy requires you to cancel between 9am -5pm ( when most people have to go in to the office ). I went into LA on Friday at 5:20pm just before my next billing date and they said that their manager wasn’t available and so they couldn’t cancel my membership. I went in again on Monday and I was charged for an entire additional month since the current billing cycle started over the weekend. When I requested for consideration as it was a matter of 20 mins I was spoken to very disrespectfully. I personally think that gym is really bad in terms of service and support. Their sauna has been out of operation for almost a year and there was no drop in membership prices. They seem to be more focused on getting memberships and charging fees than on improving quality of service.
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July 2024 by Niraj G
Has gone terribly downhill.
Sauna has been closed for about a year.
They have reserved swim lanes for some swimming school and they train toddlers there. wonder how clean it is. Without pool and sauna, it is no diferent than planet fitness at 4 times the price. not sure why they are "signature" .
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July 2024 by Alyssa
Attached are pictures of the lack of cleanliness in the women’s locker room showers. As you can see, there is mold, mildew, soap scum and bacteria growing all throughout these shower stalls and glass doors. To be frank, I feel more unclean after taking a shower in these shower stalls. I don’t believe it is healthy and in best interests of the other members who pay a premium fee to use these facilities, also given the sauna has been broke down for over a year with no signs of reopening, but that is a major separate issue.
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July 2024 by Jordan Levitt
Very friendly snd welcoming environment! Max in sales and Jason at the front desk are awesome! Professional and friendly!
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July 2024 by Carl R. Reimann
Bring in a steam sauna ! The electric drying room was silly when it was New
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July 2024 by Amaal Kasham
Great fitness environment, clean & great welcoming staff! Love ❤️ working out here positive input!
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May 2024 by Kristen Machado
Lockers rooms constantly out of soap, paper towel, toilet paper. The sauna has been broken for 9 months with no plan to repair it. Seems to be due to a lawsuit between the sauna company and LA fitness.. very unfortunate that they offer no means of remediation for this inconvenience to customers although I have asked SEVERAL times.
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May 2024 by Abby B.
The good: Clean, spacious cardio & machine area with spots available 9 times out of 10. A membership that's reasonably priced. The okay: A weights area that is packed unless you go at a certain time of day. Decent class schedule that favors Zumba and dance workouts, if that's your thing (it's not quite mine). The bad: Once you get past the locker rooms, the showers and pool area are pretty gnarly. I've had jump scares from the hairballs I've seen in the showers. The sauna has been shut down for months - it seems likely they couldn't keep up with the maintenance, which would check out. Overall I'm happy with my membership but the cleanliness issue is a real bummer, especially if you're a swimmer.
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May 2024 by Danielle R.
UPDATED REVIEW (4/1/2024): Used to really like this gym but it feels like it's going downhill. It's becoming increasingly dirty (dust everywhere and trash left on machines and in locker room for days). Also, the sauna has been closed for months due to a "lawsuit" and they don't seem to have any plans to replace it. Big bummer throughout the winter. The hot tub is also routinely broken or not hot. Wish they would just charge a little more and make improvements.
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May 2024 by Maggie Makar
Can get crowded depending on the time and day
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May 2024 by Sam Falter
Not bad for an LA Fitness. Not sure what makes this club “signature” but it’s pretty dead outside rush hour and has all the equipment one would need
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May 2024 by Sister Gail Lancaster
It has many options. It is clean. People who work there are cordial. They have a pool.
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May 2024 by Clayton Murray
Nice facilty and friendly staff
