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November 2023 by Rosy Coronado
Kayleigh was so helpful, very attentive, kind, and extremely patient! She also gave me my time to look around the store which made me feel comfortable with whatever I was looking at and I didn't feel the "salesy " vibe from her. Definitely deserves a raise!!!Great Customer service!!
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July 2023 by Emily Atkinson
Kaylee and Elle are the best! They were both super kind, and took almost an hour just to help me find the perfect piece. They went above and beyond to exhibit excellent customer service & I would highly recommend working with either of them! Informed me about all the different piece options, and were so knowledgeable. They also pointed out pieces and I ended up liking their picks more than my own. Not “salesy” at all, just plain out helpful & great. Truly the best! Kaylee & Ellie deserve a raise!
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January 2023 by Victoria Kovac
Told me I could get a refund if needed, yet failed to mention that they would not refund in original payment!
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October 2022 by Dawn Purcell
The staff was warm and welcoming to me. I will be back for another visit!
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August 2022 by Kelsey S
Holly and (I think her name was) Kaylee were so nice and helped me find a piece I loved! They chatted with me, and made me feel very welcome, definitely recommend if you’re looking for something high quality, and everyday pieces! Will definitely be back again 100%
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August 2022 by Elena Davis
I had a great shopping experience, the workers were super helpful and kind!!
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August 2022 by Amy Seto
Best location I’ve been to! Holly helped me pick out the perfect gift for my mom. They always give the best customer service!
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August 2022 by Jill Borowski
I came in this evening with every intention of purchasing a necklace, but the three girls working there had zero interest in helping me. There was one other customer in the store when my mom and I walked in and we were not greeted or asked if we needed assistance. Instead they looked up at us and kept chatting with each other. When we had looked through 3/4 of the store on our own, one girl finally asked if we were having a nice evening but still didn’t ask if we needed help or had questions (which I did!). I’ve worked in retail before and greeting people is customer service 101. Management needs to re-evaluate their employee training if this is how customers are treated. I’ll spend my money somewhere else.
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July 2022 by Natalie T.
Attended a calligraphy class here through Sip and Script and was thoroughly impressed! The store is beautiful! It's so clean and inviting! Tons of natural light, light colors, and a crisp, airy feel! The jewelry is super cute and customizable. The staff is very nice and customer-service focused. The store opened early just for us and they ensured each guest had every thing they needed throughout the entire class. They had a raffle and I won and got to select a piece of my choosing to customize. I choose a gold bracelet with rose gold quartz as my customizable pieces. It's super cute! The staff were also very patient and helpful in assisting me in my selection. Top-notch service and experience!
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May 2022 by Janet M.
These young ladies are so professional and helpful for my shopping experiences. And even recommended me to the best n new opening salon MVince nail spa and I love my hen both
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April 2022 by roxane smith
Just went there to buy me jewelryThe advice was outstandingLady’s are lovely… kind & sweet !!!A 100 points very satisfied with the service !
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January 2022 by Rahul Rao
Wonderful experience at the store. Savannah was particularly helpful in the jewelry selection process when picking a ring for my fiancee! Awesome job Savannah!!
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January 2022 by amy rubiera
Amazing customer service!! I love going here because I always feel so welcomed!
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January 2022 by Monica Lopez
Doesn't give refunds ?
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December 2021 by Ann Zimmerman
The staff here are amazing. They are friendly, fun, and knowledgeable. I was looking for jewelry to go with a dress for an upcoming wedding. They came up some great options, and I walked out with the perfect necklace and earrings. I found another necklace and earrings in the sale corner. It's a beautiful store. There's no pressure to buy. Go look around and have some fun.
