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November 2023 by Tiffany Win
My car battery died, and I walked in to ask for help. Since I live across the street and couldn’t start my car, Scott kindly offered to walk to my car and jumpstart it. He was incredibly helpful and saved me money! Highly recommended!
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October 2023 by Justin W
Dave and team at Hoover Street went way out of their way to make my weekend and next week far far easier. I brought my car in Friday just after noon with no expectations. Not only did they look at it right away, but they had a fix that got me back on the road the same day.My new supervisor is in town next week and now I don't have any competing priorities and can do what I need to do - and they didn't even know.I've lived in Ann Arbor for 2 years and had a couple misfires with mechanics before now. Great communications, super reliable, and surprisingly affordable for pretty much being on campus. 10/10 would recommend.Service: Exhaust
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October 2023 by Julie Burdick
Great experience and service here!!! From my initial phone call to when I picked up my car. They were able to get my in fast and I picked up my car early. Great staff and great location. Will for sure be returning.Service: Steering & suspension repair
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September 2023 by Mohammad Hossein Askari Hemmat
I had a great experience here. I was traveling through ann Arbor and I got a flat tire. Got there with my flat tire and they fixed it right away. They have professional personnel. Highly recommending!
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September 2023 by Mark Whitt
What a great experience!.. Daughter had a vehicle issue and Hoover St Auto was able to quickly take the car in, properly diagnose the problem and send over complete documentation concerning repairs.. Within 24 hours, back on the road, follow up calls and a customer earned for life. Thanking everyone @ Hoover St Auto for their professionalism and concern. HIGHLY recommend ….M WhitServices: Electrical repair
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September 2023 by Christopher Jay Wolff
These people were great to deal with. Quick appointment, knowledgeable, good service and price. The 23 year old car had a check engine light on. For about $200 bucks, I made the easy decision to have them read the codes and diagnose parts. I even got photos in my test report of the 3 parts that have slowly gone bad, so now I know what I'm replacing.
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August 2023 by Cesilie Cordovilla
We have been working with the "street auto" group since 2015 when we moved to Michigan. We have taken our cars to Stadium Street Auto, State Street Auto, and now Hoover Street Auto. They were all great. Hoover is 10/10 for sure. They have established so much trust with us that I can confidently recommend them to everyone. They are honest about what needs to be done on a car. If they ever make any mistakes, they are upfront about it and resolve it. We have paid them LOTS of money over the years (multiple cars, lots of maintenance, I break things sometimes...) and I will gladly continue to hire them for all of our auto needs.
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August 2023 by Whitney Tarver
I had a great experience at Hoover Street Auto! Really appreciated the thoroughness of the inspection to diagnose issues with my vehicle, which included photos! I also liked that they sent the estimate via email and text for my review, and I could approve the work to be done online. Work was completed quickly and my service advisor was very communicative.
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August 2023 by C C
This shop is 10/10. They are responsible, kind, and prompt. We have taken out cars here for years. They have helped me out when I had a dealership nightmare oil change and more recently when the dealership was trying to scam me into doing a lot of maintenance that had already been done. Honesty is my number one priority with mechanics, and I find it here.
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August 2023 by David Lehrmann
They are the only place that is willing to test my car for engine/starter problems. They are nice people, very friendly. They let me stayed in the store while they fixed my Honda CR-V. Overall an amazing company with excellent people.Service: Engine repair
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August 2023 by John Stacy
There are mechanics and there are Mechanics. Hoover is a Mechanic. I am an old school car buyer, particularly early model Asian vehicles. I have used various mechanics in the area including Hoover, which has always provided quality repairs. My most recent was a prestine 1999 Acura. I had more of a trouble shooting request just to have the car in tip top shape but when I called two other "Asian repair specialists" ( both closer to my home) I was immediatley told my car was too old, no follow up questions or clarifications, just a short refusal. I called Hoover to schedule and not one comment about the age of the vehicle or hesitation to service. I brought it in, signed off on the estimate for diagnosis, and waited for the results. Turns out I am a dummy and misunderstood the gauges and nothing was wrong but was instead operating the car wrong. They let me know and because my error was obvious, and they discovered it immediatley, they did not charge me. I was impressed and humbled by their willingness and honesty. Like I said, Mechanics.
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July 2023 by Dan ny
185$ seems steep for getting an estimate for a broken headlight. They also didn't tell me it would cost anything for an estimate when I called to make my the appointment. There are a lot of reviews saying they over charge for simple work. I got scared off
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July 2023 by Bill Ho
They are not honest. I have one car fixed there a few years ago and earned some reward. They said the reward balance can be applied to other cars in the family on the web. I have asked them before they fixed the second car within a year. The job was over $4k while the reward was less than $200. They denied the reward when I picked up the second car. I would not recommend this mechanic at all.Services: Steering & suspension repair
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May 2023 by Henry Bass
The employees are very friendly and patient, they remember their customers, they are good at communicating, and I appreciate their thoroughness in documenting their work. They were good at explaining their opinions and helped prioritize the most important areas. They've also been great at follow-ups and alleviating concerns. When I told my wife how impressed I was, she decided to bring her car in as well. I definitely intend to come back for future car needs.Services: Vehicle Inspection
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May 2023 by Brooke Harrison
hoover st auto was amazing beginning to end! i brought my car in for an initial inspection a week prior to an 11 hour road trip and they fixed my breaks, performed an alignment, and replaced my right CV- joint. i picked it up and later felt as though there was something else wrong - they soon found out my left break hose had collapsed and they ended up replacing both the left and right hoses free of charge forme! rob was so thorough and very patient with walking me through everything, and they really do care about their quality of service and customer care. david was also very kind as well. they fixed everything, did it with a smile on their face, and we made it to our destination safely. thank you hoover st auto!!Services: Vehicle Inspection
