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July 2023 by Matt F
This is the only review I have ever written. Charlie and his team were exceptional. They did it all with near instant replies. A destination wedding comes with a lot of stress, ambiguities and many things that can go wrong. Charlie eliminated all of that. He is thorough, responsive, and was helpful well beyond our expectations. Best experience ever!! Saved our wedding! :)
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April 2023 by Charlie Dolan
Amazing experience! We just got back from a senior spring break in Cabo with 60 seniors and it went off without a hitch! Allie, Charlie, and their team will see to your every need. They planned excellent excursions and saw to every detail of our stay. I cannot recommend them enough. We had some picky guests in our group who are used to having the best and HD Travel made sure that all were happy!! Thank you again Allie and Charlie!
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January 2023 by Andrea Wolf
They did my daughters spring break 2022.I don’t know where to begin. And I’m pretty sure I am speaking on behalf of MANY families that left feeling the same way. In no particular order…zero acknowledgment to how upset and stressed many many many families were when we got stuck in Miami. Although they couldn’t have done much the lack of communication was beyond difficult. To make it worse when we did get an email it said.. I hope this finds u well. Really??? I’m stuck w 13 kids and no flight or hotel. I asked for a wheelchair for my daughter at airport and they said it was too late to request I was on my own. no follow up at all to acknowledge how rough this was. Although so much was out of their control the poor communication and follow through felt like I’m not sure what we paid them for. Communication is everything and while so much was not in their control we felt very abandoned when u thought the whole reason I use a travel agency and they are there to help. I will say that when they saw this review they were open to talking and acknowledged where they can improve.
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January 2021 by L MCG
The Ann Arbor HD travel team is amazing - planning high school seniors’ spring break trip for multiple schools, amongst numerous and uncontrollable challenges in a 12-month period ... so patient, engaged, creative, and truly wonderful advocates for their clientele. We could not have been in better hands!
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January 2020 by Ericka Friedel
Every single detail nailed downed to perfection! From our last minute trip to Hawaii to our large group trip to Cabo. Attention to detail, top notch service. Thank you HD TRAVEL! Highly recommend!
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January 2020 by Lisa N
Wonderful Travel Agency to work with. We have used them for years and they always provide great customer service and get us the best prices. They are available to help at anytime. The entire staff is great.
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January 2020 by Joe Ellis
HD Travel is a team operating at the highest level of professionalism, while helping to facilitate some of the fondest memories of a lifetime. Cheers!
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January 2020 by Andrew Beilein
Have used HD Travel several times over and couldn't be happier. Excellent communication and always happy to talk through different options for any budget. Would highly recommend!
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January 2020 by Mark Basile
Been using high definition travel for years. Always timely, great and quick service. We fly mostly international and they have always gotten us the best prices!
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January 2020 by Rachel Scibilia
The best trip I have been on! Their team made sure every detail was perfect. I will be using them whenever I am traveling! Thank you!
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January 2020 by Drew Waltenbaugh
We have utilized the services of High Definition Travel several times and have been very pleased. Their attention to detail and response time is superb.
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January 2020 by Shari Harding
Excellent customer service and attention to detail. I have used this company several times for vacations and it’s always been top notch!
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January 2020 by Ashley Ellis
Wonderful customer service and travel packages. Highly recommend HD travel!
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January 2020 by Lou Shoha
Great attention to detail made for a fantastic trip!
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January 2020 by Lia Burch
We cannot recommend High Definition Travel enough. Working with Charlie O'Neill was a dream. He planned us the most fabulous 3 week honeymoon trip all throughout Europe. Every hotel was better than the next and he arranged all our intercontinental travel. Charlie and his team were super responsive and thorough. We cannot wait to work with them again!
