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January 2024 by Mike Howell
Look. The employees were really a positive experience, but the decent of this chain into a seller of knick knacks and funco pops, along with the closure of nearly every GameStop near me, makes me think the perception of overvalue back during MoaSS wasn't inaccurate.
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January 2024 by Maryanne Owen
Avoid this game stop. This Ann Arbor Game stop does not accept this card . Gift card with game stop listed. Associate names Anthony said his manager Scott told him not to accept them . The back of the card say run like a credit card. Called the card company and was told, absolutely they are supposed to take them and run like a credit card.
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September 2023 by Justus H
Great customer and tried their best to fix the problem, even gave us a customer support line because they couldn't find out the problem 30/10 service on top of a great store
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May 2023 by Austin L.
Went in today to get the Tears of the Kingdom pre-order plaque as the website stated that it would be available today. However they were already gone due to the midnight release that was never mentioned anywhere when I ordered nor on their website. Was really looking forward to this pre-order bonus but got fucked because of a lack of communication on their behalf. Fuck you Gamestop
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May 2023 by Brian Blaesing
Dalton at the front desk was incredibly helpful! There was an item I was looking for that wasn’t technically available, but he spent extra time and spoke with management to get me what I was asking for. 10/10 service, that man deserves a raise frfr
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April 2023 by Trel Nadal
Picked up a used switch here and they slapped on a recurring 'membership fee' without asking me about it.That's Fraud, my dudes.After a lot of back and forth and them refusing to refund the fraudulent charges they've now conceded to canceling the automatic renewal of those fraudulent charges, while still refusing to refund their fraud.Do not buy from gamestop.
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February 2023 by Sarah Jane Uldricks
The employees basically stare you down and the selection is less about games and more about game merchandise
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February 2023 by Elliott Nidetz
The employees are always very helpful! They also recommend good games, but a lot of the games are expensive.
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January 2023 by Garnet Priebe
Very busy. They seem to be well stocked. They had quite a few items on sale. I was looking for something specific which was sold out
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December 2022 by Geng Pan
GameStop keeps send me second hand games as new in the pass years. Won’t buy anymore from it. This store reject to admit games are second hand, lying with no hesitation.
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December 2022 by Jana Boone
I drive 20 minutes for this location. They are always stocked with what I need and the employees always go above and beyond
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November 2022 by Brian King
Good store, nice customer service.
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November 2022 by mike d
current manager and the girl always there are incredibly incompetent and rude. currently go out of my way to go to any game store but this one. wish I could rate zero stars
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November 2022 by Sue Z
The way they do business is dishonest. When I bought the Switch here, the staff told me that I had to be a member to make the purchase and the membership fee is around $15 one time. So I paid the money. However, after contacting the customer service, I was told that this is not their policy. What's worse, after a year, I got charged for renewal. So I visited the store to ask but they just gave me the most generic number for customer service. When I called, first time, nobody picked up after 30 min of waiting. The next time, despite the long wait, I was told that because it's more than 48 hours so they can't do anything.
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September 2022 by The Pazyamors
Nice staff. Clean store, and well stocked.
