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October 2023 by Tom G
Manager was great getting me my storage unit at a great price. Fast prompt service. Just a add on to this first review. I left my unit door open and unlocked. Manager notice patrolling the property. He called me and secured my stuff. Add another 5 stars to first review!
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October 2023 by Nancy
We've used this storage facility several times and always had a great experience. It's clean and well maintained, and the people in the office (today it was Zack) are friendly and helpful. If you are looking for secure storage which is easily accessible to Ann Arbor, we recommend Storage Rentals of America on Oak Valley Drive.
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October 2023 by Michael Kuhn
Every employee at this facility is beyond outstanding at customer service and customer loyalty. I’m always weary about storage places but this group has helped me beyond imagination. I could not recommend them more.
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September 2023 by ed pawlick
Been using this service 4 years and have never had a problem. Top notch service!
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August 2023 by Matthew Stewart-Fulton
There were some challenges getting my account set up on the SRoA website. However, I called the local office and Zach was able to quickly work through completing the setup. He was helpful, friendly and professional.
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August 2023 by scott kyle
We have rented two spaces now with SROA in Ann Arbor over the last 2 years. Each time the staff has been very helpful with any needs we have had. Rates are competitive, units are clean and easy to access. Highly recommended !
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August 2023 by Sabrina Sugg
Zach was super kind and willing to help me out (all the while ensuring the safety of the unit by checking my ID) when I realized I couldn’t find my key!
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June 2023 by Madeline McDonald
My business has been renting here for years, and we’ve only ever had great experiences. We’ve added units from time to time, and the staff is always helpful. Units are clean and the grounds feel safe and secure.Had some issues with a lock recently, and Zach helped us out, which felt like more than the job requires! Appreciate it!
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June 2023 by july gavidia
Customer service was amazing!!! The process to rent the storage was so quick I couldn’t believed and all was so well explained, I’m so happy about finding this storage unit!
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May 2023 by Megan Deutsch
I was very happy to get referred here by another storage rental place. It ended up being much cheaper for the climate control option than any other place, and my items were in great condition after taking everything out. I stored my couch which was my biggest concern. No foul scents!
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May 2023 by Mary Stahl
When I checked in yesterday around 3:30pm, the gate was open. Zach said sometimes that happens with the weather (which was rainy). After finishing the paperwork, I drove in, dropped off my first load, and was pleasantly surprised at how clean the unit was. I had to push down on the door to get the handle to slide to the right, which was more difficult than some other storage places I’ve used. However, the door rolls open and closed easily. When I went to leave, the gate was then closed, so I punched in the code. But when I drove by at about 10pm and again at 4:30 am, the gate was open. I tried to dry off the electronic “eye” in hopes that the gate would close but it didn’t. I decided on a rating of 3 stars at this point because 1) I would rather rent a storage unit from somewhere that is more secure, i.e. the gate closes reliably and 2) this company insists that you buy their insurance which starts at $14 per month to cover up to $2,000. My junk has sentimental value but no one else would value it at $2000! Another consideration when choosing a storage site: this company may raise your initial rental rate after 4-6 months. Other companies may give you more time as a general policy, so ask!
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April 2023 by Angela s
Excellent storage rental company. Affordable. Has live-person customer service on site and great security measures in use. The security gate was never left open.
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April 2023 by Anime Noob
Had an amazing experience here! Zack was fast, friendly, and professional. Would highly recommend! Get rates and clean facilities!
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March 2023 by Ethan Johnson
I went to Airey Court for a larger unit. Zach was very courteous and knowledgeable about what sizes would fit my needs and took the time to show me three units of differing sizes. Unfortunately the size I needed was much larger than what was available but Zach informed me we would be in contact as soon as a larger one is available. Very professional, I really appreciate the help he provided.
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March 2023 by Angela Mary
SROA made everything super easy. The location was easy to get to, very secure, and the site manager, Zack, was helpful and made the process seamless. Exactly what I was looking for!
