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December 2023 by Vanessa Johnson Cardon
Great service! I came in last minute and they were able to repair a small leak in my tire immediately. All employees were very kind, professional, and communicative.
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November 2023 by Brigid Kowalczyk
Firestone works for me. I like the location and the technicians are great. If I have to leave the car it's easy to shop or take a bus to another location for the time.
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October 2023 by Jill Curmi
Just wanted to thank Trevor for helping me in such a. positive and professional way that I was out the door with 2 new tires balanced, aligned and installed in 90 minutes!! Great Job Trevor..and thank whomever put on my new tires!! Thank you again!! I will be back!!
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October 2023 by Natalie Salisbury
Very positive experience! They were very nice. They weren’t able to get my service done the same day but I got a call first thing in the morning saying it was ready. Recommend to anyone!Service: Tires
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October 2023 by Christine S
I'm very satisfied with the service Firestone has provided. My tires were installed and the vehicle was ready to be picked up in less time than originally quoted. Highly recommend.
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September 2023 by Grace Grillo
The staff was wonderful. Came in for a scheduled oil change and tire rotation. Added on an inspection for $23. It took a long time for a scheduled appointment and, as always, tried to get me to spend hundreds of dollars more on what was described to me as "unnecessary work." So, instead of discussing this on our phone conversation, they made me come back to give yes or no on the additional work. Mechanical work and parts have become outrageously expensive, and most of us don't make enough money to get that work done
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September 2023 by Between Baby & Work
They fixed my car, but they tried to sell me over $3.4k extra repairs/services that were unnecessary because they thought I wouldn't know any better. Won't be using again.Service: Auto engine diagnostic
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September 2023 by Jim Miller
I've used this Firestone outlet for years to service the family cars. The staff has always been friendly and knowledgeable. They have also show sensitivity to the difference between "this has to be fixed immediately" versus "lets keep an eye on it", especially as our needs changed from "kid's car while attending college 500 miles away" versus "weekend fun car that never goes more than 10 miles from home".Services: Transmission
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July 2023 by Melissa G.
We got an appointment and drove there and they said they couldn’t fit our truck on their lift.☹️
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July 2023 by Sam Alvarado
Great place. They got me in last minute and fixed my tire super cheap. Really thankful!Service: Tires
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June 2023 by Sara Kring
These guys are great. We are a long time customer with a fleet of vans we take to Firestones often. This firestone went above and beyond today despite the busy schedule to replace one tire that had a blow out. So we can get back on the road to finish out our job as drivers. I would recommend this shop to anyone, they put their customers first!
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June 2023 by Jonathan Avery
I would avoid at all costs! They are dishonest and upsell everything!Go anywhere else but here unless you want to be ripped off.
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May 2023 by Tim R.
I've been going to this Firestone for 22+ years. I've had no issues with them. They have provided good and honest service on all of my vehicles through the year.
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May 2023 by Sarah Holtzen
I got some work done on my car here and within a week after I started having major car issues. I brought my car in multiple times to them and they claimed they fixed it. The last time I brought my car in they turned me away and refused to even look at my car leaving me to drive around with my check engine light on and my car stalling. Very unprofessional and condescending staff.Services: Tires
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April 2023 by Andrea Voulgaris
Would highly NOT recommend this place. My brake fluid leaked out while I was driving near this store, which is the only reason I had it towed there. As you can imagine, suddenly not being able to use your brakes while you’re driving is really scary. So I was really frazzled when I walked in, but I was still holding it together. When I got to the counter, the employee comments, “you look like you’re about to have a nervous meltdown.” It made me feel uncomfortable and I finally broke down crying after which he said multiple times, “it’s just a car.” I felt he was so insensitive and he made me feel bad and humiliated for being upset. He told me they would get to my car the next day, but I never got a call. I had to call them myself two days later to check the status. The repair tech said it would take 1-2 weeks and would cost $1300+. Instead I had it towed to a local business down the road that got it done the same day for just over $500. So unacceptable. I never write bad reviews, but this really bothered me.Service: Brakes
