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January 2024 by Nea Ferrier
Great service from Dylan Turner who even gave as a phone charger to we could navigate our drive to Chicago.
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January 2024 by Lawrence Siden
Friendly service
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September 2023 by ROBERT MOORE
Ask for Kara, she's the Best!
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July 2023 by Kim Jaffee
Excellent experience with woman who helped me with a broken vanity mirror light that couldn’t be turned off on the visor in a car I rented from a different Enterprise in Michigan. She took the time to troubleshoot the problem and fixed it!! It was extremely hot & could have messed up the electrical system.
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July 2023 by Michael Chartrand
We were directed to Huron Street location from corporate after a blown out tire. Rude and not helpful. Told we needed to solve the problem ourselves and drive and call other branches to find a vehicle to switch out. I would avoid this branch at all costs.
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July 2023 by S. F.
Detrevion was wonderful! Very efficient and friendly at the Jackson rd location in Ann Arbor, Mi.
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June 2023 by Andrew Selinger
Booked a reservation through Expedia. When I arrived at the location, discovered they were sold out of vehicles. Don’t accept reservations if you can’t fill them.
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June 2023 by Sydney Frazier
Detrevion was wonderful! Very efficient and friendly at the Jackson rd location in Ann Arbor, Mi.
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May 2023 by Dee
I wanna thank everyone at enterprise in ann arbor.i really appreciate them so much.they got me in a rental and they was so nice and courteous.if you looking to rent car ask for izzy or kara.
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April 2023 by Joshua Lewis
Very smooth process and Lexi was extremely helpful throughout.
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October 2022 by Benjamin Chait
Upon arrival to pick up our reserved vehicle, we were informed that they were in fact completely out of cars (yes, including the one we reserved) and left us on our own to figure it out. Poor service and extremely unhelpful. Do not go here.
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September 2022 by S
Started off a little rocky with one of the staff when I originally got my rental and this review would have been totally different if Colton wouldn’t have stepped in and made things right. Would definitely recommend this place as long as you deal with Colton.
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September 2022 by Ms.
I thank everyone at the Enterprise on Jackson Road in Ann Arbor for being so kind. I rented a car for 24 hours on Thursday through Friday. On Friday my meetings and appointments were backed up. By the time I made it to one of my meetings, I knew I would not have enough time to make it to my other appointments. So I called Enterprise. I think the supervisor answered. I explained my dilemma to her. She was very understanding and offered an additional 4 hours at no additional cost. And it was on a busy Friday. I hardly ever have a great reason to write a great review. I'm truly appreciative of the quality service I received!
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August 2022 by Max Reddick
We use enterprise through my employer and Colton at this location is the BEST. He ensures we get what we need and has no issue going the extra mile. Thank you Colton.
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August 2022 by Sarah H.
Teníamos muchas opciones en cuanto al coche que queríamos. El personal era muy bueno en su trabajo para verificar si había abolladuras antes de que nos fuéramos para que no tuviéramos que preocuparnos por ser responsables.
