Dollar General in Ann Arbor is a store that offers basic essentials at low prices, including food, snacks, health and beauty products, cleaning supplies, clothing, and seasonal items. The store also sells alcohol and tobacco and participates in the myDG savings program. Customers appreciate the friendly staff who work hard to serve shoppers, despite challenges like broken equipment and occasional store issues. The store has been making efforts to improve operations, hiring more staff and cleaning up the store, which was previously messy with scattered merchandise and half-stocked shelves. In the past, hours were limited or inconsistent due to staff shortages, with some days opening late or locking doors during business hours. Recently, the store returned to regular hours of 8 am to 8 pm, and it is now open during Thanksgiving Day from 7 am to 10 pm. However, the phone line is currently not working, and the store sometimes locks doors unexpectedly because of inventory handling. Despite these issues, the staff is seen as caring and dedicated, though some customers wish for better pay and working conditions to improve service. The store has faced security concerns, including a recent robbery, leading to calls for added security measures such as armed guards. Overall, Dollar General in Ann Arbor is working toward better service and a cleaner shopping environment, striving to be a convenient option for local residents.
