-
October 2023 by Madison J.
I swear I have wrote this review three times but it keeps disappearing. This is by far the best cvs in the Ann Arbor canton area. I have worked at many of them as a vendor and the employees at this cvs were always very nice and helpful. They still say hi to me years later. The managers are very nice especially Ryan, he makes this a great cvs. The pharmacy people have always been very helpful even though they are swamped with prescriptions. This cvs does not deserve to have this low of a rating. You may have to wait a minute for help but if you find them they are more than willing to help.
-
November 2022 by Judit Szente
Unlike other CVS, they made every effort to get the infant passport photo I needed. Very kind staff!
-
September 2022 by Umid Y.
The worst customer service. Forget about trying to call in and get any information, they'd hang up pretending the call disconnected. I have seen it personnel hanging up on people. Except for some personnel who usually work drive through, others are very rude no matter how many times they change them.
-
February 2022 by Elizabeth Z.
The staff in the pharmacy and on the main floor don't wear masks.
-
June 2021 by Lauren F.
This review is specifically for the employee Robin, who I've encountered a few times working in the pharmacy department. I hope she feels valued and enjoys her work, because CVS is lucky to have such an authentic, friendly, sincere person representing their brand. She works with grace under pressure -- not easy with the long pharmacy lines at this busy location. Each person is treated with dignity and she addresses their needs with individual attention and concern. She knows the "regulars" by name and very naturally creates a familiar connection with customers. Going to the pharmacy is usually a mundane task, but can sometimes cause a lot of grief, confusion, and money. Robin has helped me several times in the past when my insurance coverage was dropped and later retroactively reinstated. She walked me through what I needed for the reimbursement process, helped me identify the scripts that were paid out-of-pocket, and was overall compassionate and understanding. She was far more helpful than the insurance company, the doctors office, or the pharmacists and technicians behind the counter. Thank you Robin! Also, I hope corporate sees this...she deserves recognition and a substantial raise because there's no way she's being paid what she's worth.**I mean, who is? But still...
-
June 2021 by Sharon L.
Brought my twins in for their second covid vaccine today. The woman working the counter was awesome! She kept things moving and did with a smile on her face. The pharmacist, Mo, was very friendly and efficient. Great experience!
-
January 2021 by Nicole E.
The best part of this CVS is it's close proximity to the 23 exit at Plymouth road. If I ever forget to get some vitamins, cold or flu medicine or beauty or basic toiletries, this is where I tend to go. This location has a sizable parking lot and is definitely on the right side of Plymouth to get to the outskirts of the AA area. CVS are all essentially the same. They make carry more or less the same brands, but not always the same flavors, like theraflu and other things too. Prices in general at all CVS' are a bit higher than at a big box store, it's for the convenience after all, right?
