Cromax Automotive is a family-owned used car dealership located in Ann Arbor, MI, known for its exceptional customer service and fair pricing. The dealership not only sells and trades cars but also buys them and offers financing and warranty options. Customers appreciate the cleanest cars and the commitment to ensuring satisfaction, often noting that the team is willing to stay after hours to accommodate buyers. Reviews highlight the smooth and stress-free car-buying experience, with friendly and honest staff who genuinely care about helping customers find the right vehicle. Many customers have praised the generous test drives and the professionalism displayed throughout the purchasing process. The dealership is recognized for its transparency in pricing, making it a trustworthy option for selling or buying cars. Additionally, the positive atmosphere is enhanced by small touches, such as complimentary cookies, which leave a lasting impression. Overall, Cromax Automotive is highly recommended for anyone looking to buy or sell a vehicle, with a reputation for building long-term relationships rather than focusing solely on quick profits.
Helped me out with my door would not close and did not charge me really good customer Service check them out!!
November 2025
Very accommodating and trusting, let us have the vehicle for 6 hours so we could get it inspected by a local dealership. Continued to support us even after the sale was completed.
September 2025
nice people, gave me a good value for my car (trade in) and made the process simple
