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December 2023 by REBECCA THOMASON
Always helpful
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November 2023 by Eric Shaw
Pete at Concept is the best. Nothing but a great time and great deals with a real, relatable person. Over the years, I've grown to consider him a friend. If you can do business with him, he's my top guy and I wouldn't consider going anywhere else.
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October 2023 by Mike B
Peter and his team are top notch for all of your insurance needs!
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July 2023 by Lindsay T.
Pete has proven to be an exceptional partner in providing proactive support and advice in an easily digestible manner throughout the years. He is quick to respond to our questions and always is on top of everything within the insurance realm. If he doesn't know he always finds out the information requested and has gone above and beyond for us in many ways throughout the past 6+ years working with him. He has also been a great source when we have been in need of connections for services such as windshield replacements or things related to insurance claims and has proven to be well connected to top notch groups that have provided the same level of service as Pete! We highly recommend Pete Staton & Concept Insurance and feel confident you'll be thankful you contacted him when evaluating home and or auto insurance!
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June 2023 by Mike Sweeney
I moved to Ann Arbor approximately two years ago, and Jimmy at Concept Insurance was able to get me exactly the auto and renters insurance that I needed at a great price. He has always responded to my e-mails very promptly — even two years later. I would definitely recommend him!
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March 2023 by Laurie Russell
Super awesome service with any question or problem I have, would recommend them to all my friends.
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February 2023 by Rick Platte
In a world where independant agents have a tendency to "go to sleep" on clients, I've found Concept Insurance to be an exception. Just completed a review of all our various policies with Peter. I got my questions answered and clarification on some of the finer points of insurance coverage. Great level of service.
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February 2023 by Adam Taylor
Love this insurance agent. Jimmy is the best. Very helpful.I keep all my cars insurance here.
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February 2023 by lisa k
I refer all my friends. Pete and his entire staff are amazing. Easy to do business with from changing vehicles to making claims.I won't go anywhere else!
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February 2023 by Jackie Krasny
Peter @ Concept has gone above and beyond to make things right with a recent claim!Highly recommend their services ??
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February 2023 by Angela Brooks
Shout out to Jimmy for being so attentive and helpful! He always gets back to me right away and honestly deserves a raise. He answers all my questions and made insurance coverage easy to understand.
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February 2023 by Eli Cooper
Claudia, and all the staff are the best! I had the pleasure of working through a life insurance policy acquisition with Claudia. She is knowledgeable, experienced, honest and trustworthy. I has several questions and she helped me every step of the way.I also work with Kerry on my auto, home and umbrella coverage. Sue and I have been relying on Concept insurance for our insurance needs for almost twenty years. Good people, good products and very caring.
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February 2023 by gunner b4u
We switched to Concept insurance within the last year and went thru our first insurance claim. Pete and everyone at Concept took great care to make sure everything was handled correctly and on time. Highly recommend.
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February 2023 by Mike Atkins
Great company. Always able to get ahold of them. Their followup is what you would expect from your insurance company.
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February 2023 by Kevin and Bianca Roberts
Pete Staton and the team at Concept Insurance are incredible. They are super helpful and very patient. I have known Pete from the time I got my first vehicle (MANY years ago), and trust him completely to advise us, and guide us in our insurance decisions. Thanks, Pete!